Summary This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program; located at Auto Skills Center. Responsibilities Duties include, but are not limited to: Assists supervisor by leading and directing subordinates, answering questions, passing on instructions, resolving problems which arise, training new employees, and ensuring the smooth flow of operations. Performs a full range of services such as assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds and adjustments, resolving routine complaints, and any other customer service related duties or transactions. Maintains a complete and systematic set of records relating to customer service transactions. Checks to ensure the periodic procurement of supplies and equipment required for an efficient operation. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possess the following: One to two years experience in retail sales. Ability to lead employees in performance of their duties. Knowledge of basic accounting and cash handling. Ability to operate a cash register. Ability to lift and carry objects weighing up to 30 pounds. Education This position does not have a positive education requirement. Additional Information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.