Home
/
Customer Service
/
Customer Service Lead Clerk
Customer Service Lead Clerk-May 2024
O'Fallon
May 4, 2025
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Service Lead Clerk

  Company Name: Ruler Foods

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary:

  Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Oversee the total store operations in absence of store manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Promote trust and respect among team membersCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the storeGain and maintain knowledge of products sold; respond to questions and make suggestions about productsReport pricing and scanning discrepancies to store managementProcess customer transactions quickly, accurately, and efficientlyEnsure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and proceduresCommunicate new and on-going special programs and promotions with customersHandle funds, coupons, and tenders according to company policyMaintain an awareness of inventory and stocking conditions to capture ordering system integrityLabel, stock, and inventory store merchandiseReport product ordering and shipping discrepancies to store managementDisplay a positive attitudeStay current with present, future, seasonal and special adsAdhere to all food safety regulations and guidelinesReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store managementNotify management of customer or team member accidentsReport all safety risks or issues, and illegal activity, including robbery, theft or fraud.Collaborate with team members to encourage teamworkAdhere to all local, state and federal laws, and company guidelinesOversee the total store operations in absence of store manager and assistant managerMaintain flexibility to work any shift, ability to open or close storePhysical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 40 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wristsMust be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications:

  Ability to handle stressful situationsEffective communication and reading skillsKnowledge of basic mathMust be 21 years old

  Desired Previous Job Experience:

  CashierCustomer service experienceSecond language

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Full-Time

  Shift(s): Evening; Day

  Regions: Midwest

  States: Illinois

  Keywords:

  Jobs at Ruler Foods: Ruler Foods is always looking for friendly team members who enjoy serving customers who want to save money. Ruler is a great place to work. Our company offers competitive pay, good benefits, a flexible schedule, career advancement opportunities, and much more. If you are interested in a job opportunity with Ruler Foods, please complete an online application today!

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: IL || Collinsville || 1984 Vandalia St. || 62234 || Ruler Foods || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Service Coordinator (B2B)
With a diverse portfolio of more than 20 brands sold in approximately 150 countries and territories, Estée Lauder Companies is the global leader in prestige beauty, recognized for its skincare, make-
Member Service Representative Intern
Member Service Representative Intern Consumers Credit Union is looking to hire a Member Service Representative Intern. As an MSR Intern, you will provide superior member service and sales to enhance
Customer Engagement Partner
About the Role The future of medicine is here. At Novartis, we are reimagining medicine to improve and extend people's lives. We are working hard to produce breakthroughs and address unmet needs for
Assistant Customer Strategic Planning Manager
Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote
Patient Registry Representative
Imagine how your ideas and expertise can change a patient's life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to
Customer Service Employee (m/w/d)
Logistik mit vollem Potenzial. Wir bei GXO sind ständig auf der Suche nach talentierten Mitarbeitern auf allen Ebenen, die die von unserem Unternehmen geforderten Leistungen erbringen können. Du weiß
Teller PT
Employment Type: Part-Time, On-site #LI-ONSITE This Teller position starts at $15.60 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following bene
Customer Service Associate (Document Processor)
JOB DESCRIPTION Customer Service Associate (Document Processor) Chicago, IL (Onsite) Monday-Friday, 8:30am-5:30pm If you've worked in the retail, hospitality, or restaurant industries, you know what
CN_Conti Care Specialist
Job DescriptionAdditional Information Ready to drive with Continental? Take the first step and fill in the online application. QualificationsCompany Description 大陆集团专业开发前沿性技术与服务,以人和货物运输为着眼点,致力于打造可持续且
Customer Support Technician
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary: At NAVEX, our goal is to deli
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved