Home
/
Customer Service
/
Customer Service Lead Clerk
Customer Service Lead Clerk-July 2024
O'Fallon
Jul 25, 2026
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About Customer Service Lead Clerk

  Company Name: Ruler Foods

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary:

  Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Oversee the total store operations in absence of store manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Promote trust and respect among team membersCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the storeGain and maintain knowledge of products sold; respond to questions and make suggestions about productsReport pricing and scanning discrepancies to store managementProcess customer transactions quickly, accurately, and efficientlyEnsure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and proceduresCommunicate new and on-going special programs and promotions with customersHandle funds, coupons, and tenders according to company policyMaintain an awareness of inventory and stocking conditions to capture ordering system integrityLabel, stock, and inventory store merchandiseReport product ordering and shipping discrepancies to store managementDisplay a positive attitudeStay current with present, future, seasonal and special adsAdhere to all food safety regulations and guidelinesReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store managementNotify management of customer or team member accidentsReport all safety risks or issues, and illegal activity, including robbery, theft or fraud.Collaborate with team members to encourage teamworkAdhere to all local, state and federal laws, and company guidelinesOversee the total store operations in absence of store manager and assistant managerMaintain flexibility to work any shift, ability to open or close storePhysical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 40 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wristsMust be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications:

  Ability to handle stressful situationsEffective communication and reading skillsKnowledge of basic mathMust be 21 years old

  Desired Previous Job Experience:

  CashierCustomer service experienceSecond language

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Full-Time

  Shift(s): Evening; Day

  Regions: Midwest

  States: Illinois

  Keywords:

  Jobs at Ruler Foods: Ruler Foods is always looking for friendly team members who enjoy serving customers who want to save money. Ruler is a great place to work. Our company offers competitive pay, good benefits, a flexible schedule, career advancement opportunities, and much more. If you are interested in a job opportunity with Ruler Foods, please complete an online application today!

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: IL || Collinsville || 1984 Vandalia St. || 62234 || Ruler Foods || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
GEICO Customer Service Representative
Customer Service Representative - Virginia Beach, VA Salary: $18.86 per hour / $38,000 annually When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help other
Large Enterprise Account Executive
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver
Customer Account Specialist
Do your friends describe you as a people person? Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operat
PEO COBRA Support Specialist I
Overview Ensures clients and their employees remain in compliant with guidelines from health benefit carriers. Responsibilities Researches and resolves product and service issues relative to the H&am
Document Support Specialist
Document Support Specialist Position Description CGI Federal is seeking a The Document Support Specialist to provide support to the GSS team at the CGI Federal office by performing various clerical a
Client Manager- SoCal
Why WWT? Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing
Onsite Customer Service & Support Associate
Company Description Company Description We are One Sutherland - a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of
Senior Process Associate- Call Center
Senior Process Associate Your responsibilities may include but are not limited to: Follows all predefined guidelines and timelines such as verifying documents, analysis of data and deliver required i
Client Associate/Registered Client Associate
Come Work with Us! At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Junior Technical Support (Vietnam Speaking)
Technical Support Why do Dell Technologies customers remain Dell Technologies customers? It's because of our consistently high levels of customer service. Our IT Technical Support team is the focal p
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved