Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-March 2024
Boca Raton
Mar 28, 2026
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1342638BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 11449 W PALMETTO PARK RD,BOCA RATON,FL,33428

  Full District Office Address: 11449 W PALMETTO PARK RD,BOCA RATON,FL,33428-02659-12550-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 12550-BOCA RATON FL

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Civil Engineering Intern
Your Impact: Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the why of what we do – the tremendous positive impact and valu
Part Time Bus Driver
Transdev moves people! You will provide transportation to the disabled community, ensuring they get where they need to go safely. Paratransit Drivers provide passengers with safe, reliable transporta
Maintenance Mechanic Apprentice - AEM
Are you interested in becoming an Apprentice, working towards your NYS Certification to become a Maintenance Mechanic for Automated Equipment?Eastman Kodak is looking to hire Apprentices to support o
Transportation/ Urban Planning Intern
What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for s
OB Surgical Tech Weekender
Blue Ridge HealthCare Hospitals - Morganton Nursing Mother Baby This position is eligible for a $10,000.00 Sign-On Bonus for Surgical Techs who have 1 year experience! New Grads are eligible for a $5
Patient Account Representative - McLaren Careers
Position Summary: Maintain general patient information and financial data associated with diagnoses, treatments, payments and health insurance coverage, as it relates to medical services. Process cla
Processing Specialist I-WEEKENDS AND PT OPPORTUNITY
This position performs basic to intermediate-level remittance processing tasks under close supervision. The focus of the position is to perform the day-to-day functions of equipment operator, manual
68020069 - REGULATORY SPECIALIST I
68020069 - REGULATORY SPECIALIST I Date: Feb 15, 2024 Location: FT MYERS, FL, US, 33901 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://
Texas Roadhouse Kitchen Manager
Do you want to love your job? Join the Texas Roadhouse family and take pride in your work! Texas Roadhouse is looking for a legendary Kitchen Manager. As a Kitchen Manager, you would oversee all Back
Technical Program Manager 2
Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavor? Do you have the passion to innovate and contribute to the execution of the Wi
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved