D.R. Horton, Inc., the largest homebuilder in the U.S.,was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.

　　D.R. Horton, Inc.is currently looking for aCustomer Service Assistant in the Warranty Department. The right candidate will act as the point of initial contact between the homeowner and the company regarding customer service issues. Complete data entry and the processing of warranty repair request and service reports.

　　Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

　　Assist customers, trades, and field personnel over the phoneAct as a liaison between the Customer Service Department and homeownersAct as a liaison between homeowners and the Customer Service Manager and CoordinatorsEnsure the entry of all incoming and outgoing work order requests, POs, and basic lettersMaintain and create customer history and reportsAnswer incoming phone calls and put them in contact with the appropriate personnel to resolve problemsPrepare the orientation and walk-through bookletsMaintain the department inventory as well as homeowner’s filesProcess field representatives' status of ongoing workConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyEducation and/or Experience

　　High school diploma or general education degree (GED)One to two years of related experience and/or trainingAbility to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applicationsProficiency with MS Office and emailPreferred Qualifications

　　Strong oral and written communication skillsAbility to multi-task and attention to detailBilingual preferredCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

　　Medical, Vision and Dental401(K)Employee Stock Purchase PlanFlex Spending AccountsLife InsuranceVacation, Sick, Personal Time and Company Holidays/Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/

　　Followus on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up-to-date job listings!

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　　Job: *Warranty

　　Organization: *Home Builder

　　Title: Customer Service Assistant

　　Location: South Carolina-Myrtle Beach

　　Requisition ID: 2306102