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Customer Service Analytics Manager
Customer Service Analytics Manager-March 2024
Kenosha
Mar 28, 2026
About Customer Service Analytics Manager

  JOB REQUIREMENTS: Customer Service Analytics Manager Pay from \$90,000to \$150,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144Are you an expert at interpreting data to solve strategic businessproblems? Are you a driven leader who can inspire a dynamic team? Thenyou belong at Uline! Join us as a Customer Service Analytics Manager tohelp guide our growth as North America\'s top distributor of shipping,packaging and industrial supplies! Better together! This position ison-site, and we are looking for people who share our passion. PositionResponsibilities Oversee our Customer Service data analytics strategy toidentify business improvement opportunities and present them tomanagement. Direct, develop and mentor the Customer Service analystteam, empowering them to deliver accurate and insightful analysis andreporting. Collaborate across departments to execute projects thatpromote improved business processes. Review large data sets to find theroot cause of performance trends and indicators. Develop high-qualitypresentations and reporting to tell a story that captures the\"big-picture.\" Minimum Requirements Bachelor\'s degree. MBA a plus. 7+years of data analytics and management experience. Proficient inMicrosoft Office and SQL. Some travel to Uline\'s locations across NorthAmerica. Benefits Complete medical, dental, vision and life insurancecoverage, Flexible Spending Accounts and wellness programs. 401(k) with6% employer match. Paid holidays and generous paid time off. TuitionAssistance Program that covers professional continuing education. Bonusprograms that include annual performance, sales goals and profitsharing. Employee Perks First-class fitness center. Beautifullymaintained walking trails. About Uline Uline is North America\'s leadingdistributor of shipping, industrial and packaging materials. We\'re afamily-owned company known for incredible service, quality products andsame-day shipping of our huge in-stock inventory. With over 9,000employees across 13 locations, it\'s time you joined Uline. Uline isproud to operate as a drug-free workplace. All new hires must complete apre-employment hair follicle drug screening. #LI-CB2 #CORP (#IN-PPCS)Our employees make the difference and we are committed to offeringexceptional benefits and perks!Explore to learn more! EEO/AAEmployer/Vet/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/A7D6D72995D44B8D

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