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Customer Service / Administrative Assistant
Customer Service / Administrative Assistant-March 2024
Mountlake Terrace
Mar 28, 2026
About Customer Service / Administrative Assistant

   

  Job Description -- Administrative Assistant

  *Title: * Administrative Assistant

  Supervisor:  General Manager

  Description

  The role of the Administrative Assistant includes providing administrative support to ensure efficient operation of the office.  You will support managers and employees through a variety of tasks related to organization and communication.  The admin job scope includes accurate 10-key data entry, mid-level accounting skills, fielding communicating via phone and email ensuring that all administrative duties are completed accurately and delivered with high quality and in a timely manner.  Additional duties include word processing, data entry, creating spreadsheets, scanning and filing.  Extensive software skills, internet research abilities and strong communication skills are required.

  Essential Duties and Responsibilities (include but not limited to)

  Fielding and directing phone calls to appropriate individual.Develop and maintain a filing system.Advanced word processing, excel and database software (Salesforce and Mover's Suite) skills to complete administrative tasks.Compiles and submits required reports from Salesforce and Mover's Suite based on established deadlines from Corporate.Maintains related databases and enters new data.Assists in branch level AP/AR as assigned.Advanced typing and scanning skills.Requirements

  Provide exceptional customer service.Advanced proficiently in Microsoft Suite.Ability to type 50+ words per minute.10-key by touch with accuracy.Excellent research skills utilizing the internet and social media.Attention to detail and problem solving skills.Proficient in Salesforce and knowledge of office management systems and procedures preferred.Excellent interpersonal skills and the ability to work well both in a team environment and independently. Ability to self-motivate.Sharp listening skills and critical thinker with the ability to work under pressure.Must maintain professionalism and a positive service attitude at all times.Excellent time management skills and ability to multi-task and prioritize work.Excellent written and verbal communication skills.Strong organizational, attention to detail and accuracy skills.

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