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Customer Planning Assistant
Customer Planning Assistant-August 2024
Ho Chi Minh City
Aug 25, 2025
About Customer Planning Assistant

  Customer Strategy and Business PlanManage the customer P&L for the customer and by categories, counterparts and budget planningDevelop relationship with customersDevelops the customer strategic business plan for his/her respective customer. Work out a joint customer business plan for his/her respective customer. Lead and execute Joint Business Planning according to the Global standards together with the customer.Work out a Target Group Management strategic plan for METRO for existing businessesDevelop and execute a market development plan for Target Groups other than big traders in close collaboration with Customer MarketingDevelop, implement and execute a Cell Approach plan in close collaboration with the customer, Category managers and BUD's Work closely together with Category Managers/Trade Category Directors in order to have strategic alignment with Unilever DT business focussing on WholesalersDevelop and implement a promotional plan with clear roles and objectives of how to drive promotional sales in C&C linked to OPSO programWorks in close collaboration with de Category Managers for the category input, and with customer marketing for the customer/channel planDevelop in-store communication activation for channel/customer initiativesGenerate insights for the assigned customer/channels (store layout, traffic)In charge of in-store extra visibility/highlight display, not executionDevelop and guides implementation of customer eventsProvide clear objectives and deliverables for the field team, under responsibility of Field Operation TeamImplement Customer auditNegotiation

  Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the UL strategy on his/her customer Manages overall levels of Customer Investments for his customers Monitors Customer Performance by tracking customer contribution and market share for major categoriesPlays active ambassador roleActs as active ambassador of Unilever at the customer and of the customer at UnileverParticipates actively to the account managers meetings, looking at the best solution for the business even if not in line for his/her customerJob Requirements:From 3 -4 years of experienceTwo to three roles in Customer Marketing/Trade Category Management and Account Management / Field Sales (when wanting to pursuit a Customer Development career)Customer Facing experience combined with Brand Building experience is idealUnilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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