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Customer Financial Operational Analyst (hybrid)
Customer Financial Operational Analyst (hybrid)-June 2024
Wroclaw
Jun 19, 2025
About Customer Financial Operational Analyst (hybrid)

  Job Description Summary

  Job Description

  We are the makers of possible

  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

  Why join us?

  A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

  To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

  Become a maker of possible with us!

  About the role

  The EMEA Customer Finance team is responsible for customer credit risk management and collections of our trade receivables. This role is to add to our Customer Finance Analyst talent pool.

  As a Customer Finance Operational Analyst, you will be responsible for reporting and analyzing on our Credit and Collection operations. Our key Operational metrics need to be supervised and monitored and the most important trends need to be interpreted so that the right decisions are made along the quote to cash process.

  This role will deliver a critical metric follow up to management for information and decision making, propose areas of improvements and help to meet our

  Customer Finance key targets (Cash Flow, DSO, CECL).

  You will also contribute to the Project Management area and the process review and improvement.

  Main responsibilities will include:

  Follow up on the day-to-day Operations of Customer Finance. This will include looking at overdue trends, ICEI, monitoring of our automated collection strategy. The goal is to leverage on the identified trends and the process gaps to propose tangible solutions and improvements to be implemented.Responsible of implementing and monitoring our Collection Strategy in Cora (our Collection management tool) and the maintenance needed around it.Partner closely with the Genpact Collection team and facilitate the interactions we have with them. You will also be in contact with the BD Management to present the progress and the status on the SLA.Compliance for the Genpact scope / ReviewParticipating in the project(s) to be a part of the implementation of new business developments and ensure requirements from a Customer Finance perspective are considered.

  About you

  From you, we expect very good Excel skills with the ability to crunch data and prepare dashboards (Power BI will be an advantage) as well as Project Management skills. You would need 2-3 years of practical experience in a multinational Finance environment and being proficient in English is a must!

  Apart from that, we are looking for:

  Minimum bachelor's degree or higher in Accounting, Administration, or Language.Being a great teammate.Strong analytical, planning and project management skills to combine different things at the same time.Drive for results, customer orientation, and an eye for innovation.Excellent communication skills (needs to be able to discuss with higher management).

  Click on apply if this sounds like you!

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  To learn more about BD visit: https://bd.com/careers

  Primary Work Location

  POL Wroclaw - Legnicka

  Additional Locations

  Work Shift

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