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Customer Experience Associate
Customer Experience Associate-December 2024
San Jose
Dec 23, 2025
About Customer Experience Associate

  Wage: $21.00 hourly

  Job Description:

  The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

  Qualifications:

  Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

  Apply today and shift your career into drive for tomorrow !

  Benefits and Perks:

  Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  40% off any standard Hertz Rental

  Medical, Dental & Vision plan options

  Retirement programs, including 401(k) employer matching

  Paid Parental Leave & Adoption Assistance

  Employee Assistance Program for employees & family

  Educational Reimbursement & Discounts

  Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

  Perks & Discounts –Theme Park Tickets, Gym Discounts & more

  The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

  US EEO STATEMENT

  At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

  Individuals are encouraged to apply for positions because of the characteristics that make them unique.

  EOE, including disability/veteran

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