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Customer Development Administrator
Customer Development Administrator-May 2024
Nantes
May 22, 2025
About Customer Development Administrator

  Want to work for a company who protect the consumer whilst also having a highly commercial focus? ‘We Keep Food Safe’ from physical contaminants, saving lives and reducing waste.

  LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA Systems has over 50 years of experience developing and installing Designed to Survive ™ equipment, that delivers on our company purpose to ensure when products leave the factory they are contamination free, to the quality intended and safe for you as the consumer. We pride ourselves in delivering on our commitments , providing high quality technical service and trusted advice to our customers

  Our culture is hands-on

  At Loma Systems every individual is encouraged to take the initiative to get things done, and you will have the opportunity to make a real impact. LOMA Systems’ parent company is Illinois Tool Works (ITW), a fortune 250 diversified industrial manufacturer of value added consumables and speciality equipment. ITW live by a philosophy of autonomy and a decentralised culture. This unique relationship means Loma systems can offer a personalised experienced to each and every employee, whilst offering the career progression and stability that comes from working for a larger organisation.

  At Loma and ITW we leverage the 80:20 principle in everything we do. We are serious and focused on improving food and pharmaceutical safety, but know that they best way to achieve this is through employing a positive mindset and have a one team culture. If you have a proactive approach and want to make an impact, we want to hear from you.

  You will be responsible for supporting the sales team through lead generation and undertake some administrative sales activities.

  Responsibilities:

  Liaise with customers to review performance of existing contracts, identifying opportunities for revenue growth, and work with the wider sales team to maximise Loma’s market share

  Through acting as a trusted advisor to our customers, maximise the retention of existing service contact revenue by building strong customer relationships, whilst promoting Loma's service offering to existing and prospective customers

  Use your customer contact to identify possible sale leads and attend local exhibitions

  Update the CRM system, ensuring data is accurate and up to date

  Process Sales and Service documentation where required.

  Undertake debtors chasing where required

  In addition to the duties listed above, the position holder must carry out tasks assigned by their line manager that are essentially related to their duties

  Essential :

  Experience working within a commercial environment

  Proactive and Self-organised with an ability to manage a busy schedule and workload.

  Excellent communication and interpersonal skills used to build strong customer relationships.

  IT literate - able to use word, excel, power point and good presentation skills

  A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, Deliver on our Commitments, Take the initiative)

  Work within our Trusted Advisor Ethos

  Good understanding of written and spoken English

  ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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