JOB REQUIREMENTS: Customer Care Representative - DrivesTake your nextcareer step at ABB with a global team that is energizing thetransformation of society and industry to achieve a more productive,sustainable future. At ABB, we have the clear goal of driving diversityand inclusion across all dimensions: gender, LGBTQ+, abilities,ethnicity and generations. Together, we are embarking on a journey whereeach and every one of us, individually and collectively, welcomes andcelebrates individual differences. Customer Care Representative forMotion, Drive Products in Wauwatosa, WI responsible to provide superiorservice to customers including order management, communication, problemresolution, and follow through. Customer Experience Representativeresponsibility includes collaboration with other functions to provideresponses to customers\' requirements while also anticipating futureneeds. This is a position with global grade 16This position reports toCustomer Care Team Lead - DrivesYour responsibilities Provide positivecustomer experience by delivering world class customer care and ordermanagement Able to demonstrate professionalism, patience, and a positiveattitude while engaging customers orally and in writing Manage customertransactions with a high degree of accuracy including but not limited topurchase orders, sales orders, project orders, debit/credit memos,payment disputes, and delivery schedules using SAP, SalesForce, andother tools as required Demonstrate ownership and accountability inmanaging key accounts, and regional sales activities. Become familiarwith customer needs in area of responsibility partnering with otherfunctions leaders to delivery best in class customer experiencesCommunicate professionally using various mediums with internal/externalcustomers. Respond to inquiries and demonstrate a sense of urgency whencritical issues arise. Demonstrate ability to influence action withinCustomer Experience and across functions as needed to serve the customerDevelop creative and proactive solutions to day-to-day and event-basedproblems. Lead lean process improvement efforts by participating incontinuous improvement projects. Engage in solutions to... For fullinfo follow application link. Equal Employment Opportunity andAffirmative Action at ABB Inc. ABB Inc. is an Equal EmploymentOpportunity (EEO) and Affirmative Action Employer encouraging diversityin the workplace. All qualified applicants will receive considerationfor employment without regard to their sex, gender identity, sexualorientation, race, color, religious creed, national origin, physical ormental disability, protected Veteran status, or any other characteristicprotected by law. For more information regarding your (EEO) rights as anapplicant, please visit the following websites:http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdfhttp://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/66F3C962F36F49AE