Home
/
Customer Service
/
Customer Care Associate (North Houston)
Customer Care Associate (North Houston)-August 2024
Houston
Aug 26, 2026
About Customer Care Associate (North Houston)

  Responsibilities

  Meritage Homes is looking for a New Home Warranty Associate who will:

  Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community.On warranty repairs, ensure all building codes, and Meritage Home standards of quality are met. Resolve quality control issues as they arise.Participate in the 10 step AVID-Customer Satisfaction process in assigned communities.Assist as time permits with the inspection process. Conduct walk-through inspections and other scheduled inspections with the homeowner.Manage customer expectations during the construction process through the homeowner orientation.Interact daily with various departments of company, subcontractors, homebuyers, homeowners, and city inspectors.Manage assigned warranty claims in organized and methodical manner.Manage paperwork flow to include updating reports, tracking customer sign offs, etc.Manage warranty reports to assure prompt-professional service to our homeowners.Interact with customers and interpret warranty claims vs. Meritage warranty manual.

  Qualifications

  A high school diploma or equivalent is required. Course work or degree in Construction management preferred.At least one (1) year of construction experience with some supervisory or project oversight experience preferred.Advanced training in one or more trades within residential building industry strongly preferred.Knowledge of homebuilding and construction systems/processes, building codes and Register of Contractor Standards (ROC).Must be able to read blueprints to maintain quality control and inspect all aspects of construction including framing, stucco installations, electrical, plumbing, etc.Working knowledge of Microsoft Word and Excel. Knowledge of Hyphen a plus.Ability to operate an automobile, have a valid state driver's license, and personal vehicle liability insurance coverage to meet standard set by Meritage Homes.

  Overview

  Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we believe in quality. Meritage Homes is the ENERGY STAR® Partner of The Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. We are looking for candidates who are excited about furthering their careers, as well as being a part of an organization that helps people live happier, healthier lives. With over 100,000 homes built, Meritage Homes is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

  When joining Meritage Homes, you and your career can benefit in several ways, including:

  A work environment that encourages creativity and innovative ideas from every levelAn organization that lives by its core values everydayTeam atmosphere where every individual is considered a vital assetState of the art technology to provide an optimal working environmentA competitive pay structureStrong benefitsFlexibility in work-life integrationTeam-oriented environment where all individuals play an integral role in the companyOpportunity to further your career in a growing national organizationMaintain a competitive drive to be the best

  #earlycareer

  #LI-KL3

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Director, Customer Engineering - US PubSec
Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to m
Account Manager (Italian-speaking)
Company Description Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic pay
Enterprise Account Executive, Sydney or Remote
We are looking for an experienced Enterprise Account Executive to join our APAC team who is driven, hard-working, and adaptable. This role will be instrumental in powering the Asana revenue engine th
Customer Care Representative
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Region / Function: Various Location: US Reports To: Various Key Relationships: Customer Care Supervisors & ManagersCustomer Care
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Customer Engagement Specialist CRM/Cardiology
About the Role Responsible for generating business revenue through the achievement of assigned sales, growth, market share and productivity targets in the specified territory or therapeutic area by e
Technical Support Engineer 2
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
Customer Service Advisor
Job Posting End Date: January 14 Who are we? We are Unum - one of the UK's leading employee benefits providers. We've been around for 50 years, currently protecting over 1.7 million people, providing
Bilingual Digital Service Representative
Bilingual Digital Service Representative (DSR) Bilingual Digital Service Representatives accurately and efficiently processes a variety of cash and check inquiry transactions for members through vide
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved