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Customer Care Assistant - Hybrid
Customer Care Assistant - Hybrid-March 2024
Limburg
Mar 29, 2026
About Customer Care Assistant - Hybrid

  DIESE STELLE IST EINE EINMALIGE GELEGENHEIT, UM:

  Teil eines großartigen Teams zu sein, dass sich engagiert um die Kundenzufriedenheit, als auch um die Unterstützung unseres Sales-Teams kümmert.

  IM RAHMEN IHRER TÄTIGKEIT WERDEN SIE:

  Drei Tage die Woche in unserem Büro in Limburg, Die gesamte Abwicklung von Maschinenaufträgen übernehmen (Bestellung, Überwachung der Lieferung, Berechnung; Kommunikation mit den Kunden und unserem Außendienst)

  Per Mail und Telefon mit Kunden, dem Sales-Team und Kollegen kommunizieren

  Unsere Shared-Mail-Box bearbeiten

  Reklamationen bearbeiten

  Daten in unserem ERP-System eingeben, pflegen und verwalten

  WIR SUCHEN EINE FACHKRAFT, DIE:

  Teamfähig ist

  Kundenorientiert denkt und arbeitet

  Kommunikationsstark ist (verbal und schriftlich)

  Genau-, als auch lösungsorientiert denkt und handelt

  Eine Hands-On-Mentalität mitbringt.

  IHRE AUSBILDUNG UND IHR ERFAHRUNGSHINTERGRUND UMFASSEN:

  Mind. 2 Jahre praktische Erfahrung

  Abschluss in einem kaufmännischen Beruf, vorzugsweise in der Industrie

  Kenntnisse in Outlook, Excel; wünschenswert: Navision, Salesforce, Oracle

  Grundkenntnisse in Englisch

  UNSERE BENEFITS

  Wir bieten Ihnen einen vom Geschäftserfolg abhängigen Mitarbeiterbonus sowie eine jährliche Gehaltsüberprüfung

  30 Tage Urlaub

  Gruppenunfallversicherung

  Flexibles Arbeiten

  Fahrradleasing als besondere Zusatzleistung

  Schulungen und individuelle Entwicklungsmöglichkeiten

  Employee Assistance (Psychologische, Rechts- und Finanzberatung sowie Krisenintervention für Mitarbeiter:innen und deren Angehörige)

  Regelmäßige Teamevents

  WER WIR SIND:

  VIDEOJET TECHNOLOGIES GmbH ist weltweit führend in der Herstellung von Kennzeichnungs-, Druck- und Markierungssystemen. Wir spielen eine entscheidende Rolle, wenn es darum geht, dass Endverbraucher ihre Lebensmittel, Getränke und pharmazeutischen Produkte sicher konsumieren können, und bieten gleichzeitig hochtechnologische Produkte zum Aufdrucken variabler Informationen wie z.B. Verfallsdaten oder Chargennummern.

  UNSERE GRUNDWERTE:

  Wir glauben, dass echte Durchbrüche von Teams kommen, die in großen Dimensionen denken und respektieren, dass Menschen unterschiedlich sind – unterschiedliche Ideen und Perspektiven haben sowie auf unterschiedliche Erfahrungen zurückgreifen. Wir ermutigen alle, ihre Meinung einzubringen, sowohl intern bei unserer Zusammenarbeit als auch extern, wenn wir auf die Bedürfnisse unserer Kunden eingehen. Wir würden uns freuen, wenn Sie uns auf diesem Weg begleiten! Bewerben Sie sich noch heute.

  ​ UNAUFGEFORDERTE UNTERSTÜZUNG

  Wir akzeptieren keine unaufgeforderte Unterstützung von Headhuntern oder Personalver-mittlungsfirmen für unserer offenen Stellen. Alle Lebensläufe oder Profile, die von Personal­vermittlungsfirmen an einen Mitarbeiter eines der Unternehmen der Produktidentifizierungs­plattform, einschließlich Videojet Technologies, X-Rite/Pantone, Esko, Alltec-Foba, Laetus und Linx in irgendeiner Form ohne einen gültigen, unterzeichneten Suchvertrag für die betreffende Stelle übermittelt werden, werden als alleiniges Eigentum der jeweiligen operativen Gesellschaft betrachtet. Es wird keine Gebühr gezahlt, wenn der/die Kandidat:in aufgrund der unaufgeforderten Empfehlung von der jeweiligen Gesellschaft eingestellt wird.

  THIS JOB IS A UNIQUE OPPORTUNITY TO:

  Be part of a great team that is dedicated to customer satisfaction as well as supporting our sales team.

  WITHIN YOUR ROLE, YOU WILL:

  Based 3 days a week in our Limburg office, you'll handle the entire processing of orders for machines (ordering, monitoring delivery, invoicing; communicating with customers and our field service).

  Communicate by email and telephone with customers, the sales team and colleagues

  Process our shared mailbox

  Process complaints

  Enter, maintain and manage data in our ERP system

  WE ARE LOOKING FOR A PROFESSIONAL WHO IS:

  A team player

  Thinks and works in a customer-oriented manner

  Has good communication skills (verbal and written)

  Thinks and acts in an accurate and solution-oriented manner

  Has a hands-on mentality

  YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:

  At least 2 years of practical experience

  Degree in a commercial profession, preferably in industry

  Knowledge of Outlook, Excel; desirable: Navision, Salesforce, Oracle

  Strong level of German language ability (B2/C1 minimum) and at least basic English knowledge

  OUR BENEFITS :

  We offer you an employee bonus based on business success as well as annual salary review

  30 days of vacation

  Group accident insurance

  Flexible working

  Bicycle leasing as a special additional benefit

  Training and individual development opportunities

  Employee assistance program (legal, financial and counseling resources)

  Regular team events

  WHO WE ARE:

  VIDEOJET TECHNOLOGIES is a global leader in product identification providing innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.

  OUR OFFER:

  You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals. You will work in a leading global company, with a manager who cares about you, your strengths and will help you to develop the best possible version of yourself.

  UNSOLICITED ASSISTANCE

  We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Product Identification Platform companies, including Videojet Technologies, X-Rite/Pantone, Esko, Alltec-Foba, Laetus and Linx, in any form without a valid, signed search agreement in place for the specific position, will be deemed the sole property of the Operating Company. No fee will be paid in the event the candidate is hired by Operating Company as a result of the unsolicited referral.

  At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

  If you’ve ever wondered what’s within you, there’s no better time to find out.

  Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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