Would you like to join a value-oriented company where we create water solutions that contribute to a better climate and life for people around the world?

　　We are seeking an experienced CSSC Application Engineer to join our CSSC Backoffice Water Utility team. This position reports directly to the CSSC Manager.

　　This position is open in multiple locations including Brookshire, TX; Apodaca, NL Mexico; Lima, Peru (Lurin); Buenos Aires, Argentina (Garin); and Santiago, Chile (Quilicura). To be considered, candidates should be authorized to work in at least one of these locations.

　　What is the job about?

　　This position will contribute to a thriving CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries.

　　The Application Engineer will deliver World Class Customer Experience by providing technically advanced support and applying established procedures and guidelines. The team always contribute to maintain and improve the organization´s Customer relationship.

　　Your main responsibilities:

　　Provide technical assistance to Customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice.

　　Follow up on Customer interactions within set SLA.

　　Process special orders and inquiries in coordination with the suppliers.

　　Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.

　　Identify business opportunities and handover to external sales

　　Ensure customer master data is updated on portfolio of customers under their responsibility.

　　Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available.

　　Your background

　　We imagine that you have:

　　Associate’s or bachelor’s Degree or equivalent work experience (minimum of 3+ years)

　　Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.

　　Demonstrate working knowledge SAP (CRM/SD).

　　Familiarity with MS Office applications.

　　Fundamental Product and Application Knowledge – Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).

　　Good communication and networking skills together with the ability to build genuine and trusting relationships with both Internal and External Stakeholders.

　　Excellent written and spoken English

　　What’s in it for you?

　　Here at Grundfos it’s our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by oursix core values (https://www.grundfos.com/about-us/our-purpose-and-values) , and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons.

　　In addition, your day-to-day benefits include:

　　Flexible working hours; home office possibility and equipment; up to 3 days’ paid leave for volunteering

　　Annual bonuses, internal well-being consultants and programmes, engaging team buildings

　　Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly

　　Long-term career development with regular dialogue, as well as continuous learning and development opportunities.

　　Do you want to learn more?

　　If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

　　To dig deeper into the Grundfos universe, follow us onLinkedIn (http://linkedin.com/company/grundfos) orYoutube (http://youtube.com/user/grundfos) , and to get to know some of your future colleagues and why they love working at Grundfos, check outMeet our people (https://www.grundfos.com/careers/meet-our-people)

　　US Only

　　Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as anapplicant (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) andpay transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) . Accommodations are available for applicants with disabilities.

　　We look forward to hearing from you.

　　About Grundfos

　　Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

　　An inclusive team

　　If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.

　　Grundfos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

　　This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensations and training.