+-----------------------------------------------------------------------+| Performs a variety of customer service and clerical support functions || in a busy health department. Incumbent must be able to multi-task and || work efficiently in a fast paced environment be proficient with || computers and a variety of software programs, appropriately handle || customer service issues and manage customer demands. || || **M-F work schedule==13 paid holidays==Excellent benefit || package** || || **All Coastal Health District, County Health Department || employees are deemed essential employees in the event of an || emergency. As such, you may be called on to participate in an event || not limited to but including, staffing a shelter, a Specimen Point of || Collection Site (SPOC) and/or Point of Dispensing site (POD). When || you are called on to participate, you are expected and it will be a || part of your job requirement to participate, whether the emergency || occurs during or outside regular work hours.** || Pay Grade: F || || Click HERE for Video || || Who we are.We protect lives.The Georgia Department of Public || Health is the lead agency entrusted by the people of Georgia to || proudly protect lives and promote healthy lifestyles in diverse || communities statewide. We are committed to preventing disease, || injury, and disability; promoting health and well-being; and || preparing the State of Georgia for responding to disasters. || || *What we offer.*As a member of the Georgia Department of Public || Health team, you will join a passionate group of individuals who are || dedicated to making an impact. No matter your role, you will || individually contribute to protecting the lives of all Georgians || while receiving a wide range of benefits, so you can: || || - Make a Professional Impact- Build your career where it || matters and protect lives in the community where you live, work, || and play || - Work witha Dynamic and Diverse Team- Collaborative and || inclusive way of working where employees share ideas and leverage || collective strengths || - Achieve Career Longevity- Countless opportunities for || continuous learning/development that support a long-term career || - Take Part in a Hands-on Working Culture- Unique culture of || active engagement and problem-solving, no matter your role || - Feel Pride in Where you Work- Be part of making an impact in || public health alongside dedicated people just like you |+-----------------------------------------------------------------------+| |+-----------------------------------------------------------------------+| Job Responsibilities: |+-----------------------------------------------------------------------+| 1. Provides helpful, efficient, customer service to each client in a || respectful and compassionate manne || 2. Interviews clients to obtain information according to program || policies/procedures and provides confidentiality at all times || 3. Enters data quickly, accurately and efficiently with minimal || errors. || 4. Processes client's needs and requests according to policy || 5. Schedules appointments according to procedures || 6. Initiates, maintains and updates client charts in accordance with || clinic needs. || 7. Attends staff meetings and training necessary to perform job || effectively. || 8. Provides other customer service and clerical support duties to || clinic as necessary |+-----------------------------------------------------------------------+| Minimum Qualifications: |+-----------------------------------------------------------------------+| High school diploma or GED AND Six months of experience handling || customer's questions, complaints and/or providing information. || Preferred Qualifications: || Previous experience working with WIC program or Public Health. One or || more years of experience in a clerical or office assistant role in a || medical office/clinic. Able to work in a fast paced environment and || have strong computer skills including Microsoft Office and basic data || entry. |+-----------------------------------------------------------------------+| Additional Information: |+-----------------------------------------------------------------------+| For more information on the State of Georgia Benefits visit || http://team.georgia.gov/ || || Benefits for Full Time Eligible Employees || || 13 Paid Holidays || Generous Leave Package || Employees Retirement System || Health Insurance || Dental Insurance || Vision Insurance || Health Care Spending Account || Dependent Care Spending Account || Life Insurance || ADandD Insurance || Disability Insurance || Legal Insurance || Long-Term Care Insurance || Specified Illness || Deferred Compensation (401K and 457 Plans) || || Additional Perks || A supportive and rewarding work environment || Physical Activity Breaks || Employee Assistance Program || || To learn more about the Coastal Health District visit || -[ht