GENERAL PURPOSE:

　　Functions as a member of Strong Memorial Hospitals inpatient psychiatric and CPEP units serving complex mentally ill patients in crisis within the hospital in support of a therapeutic milieu. The Crisis Specialists round the psychiatric units providing support to patients through reassurance, validation and engagement in order to assist them in maintaining or reestablish emotional control with the intention of reducing the need for Public Safety support within the units.

　　SPECIFIC RESPONSIBILITIES :

　　Support mentally ill patients in crisis within the Psychiatric units at Strong Memorial Hospital.

　　Provides patients with engagement through discussion, activity and availability to support them in establishing emotional well-being

　　Proactively recognize moments of stress for the patients and provide additional support in order to help maintain a therapeutic environment.

　　Support patient wellbeing through monitoring self-care tasks, support in difficult conversations and attendance during court hearings

　　Assist patients to ensure there is clear understanding of the patient's needs, as well as the expectation of safe behaviors on the unit to ensure a safe milieu.

　　Monitor/ensure safe transport of patients from the emergency to inpatient setting.

　　Manages time in order to provide support to multiple psychiatric units within the day.

　　Crisis Specialists are notified when there is a crisis or warning signs of crisis noted by other providers.

　　Crisis Specialists respond to CPEP and/or the inpatient psychiatric units to support the de-escalation of patients, by providing patients with emotional and tangible support to regain behavioral control

　　The CrisisSpecialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach.

　　Communicates with unit staff and Department of Public Safety as necessary to provide unified support of the patient in psychiatric crisis and to ensure a safe milieu.

　　Engage in physical interventions under digression of nursing staff to ensure patient and staff safety within the psychiatry setting.

　　Crisis Specialists engage in crisis debriefing with patients and staff following the interaction.

　　Crisis Specialists ensure follow up communication is constructive, understandable, learning focused and relationship restorative with the patient.

　　Communicate to determine how situations can be avoided or resolved more efficiently in the future. Debriefing that cannot take place with the supporting team takes place with the Director of the Crisis Specialists.

　　Documentation:

　　Crisis Specialist track their day by logging info learned on patient’slikes, dislikes, coping skills and best approaches in supporting the patients.

　　Track time spent and supports provided

　　Training:

　　All Crisis Specialists must complete CPI training provided by Crisis Stabilization Team Director within 3 months of hire

　　Attend monthly staff meetings and trainingsprovided

　　Orient and train new staff on unit preferences and routine

　　Other duties as assigned

　　REQUIREMENTS :

　　Associate's degree in a health-related field required

　　2 years of experience in human services required

　　Experience in a psychiatric crisis or emergency setting preferred

　　or equivalent combination of education and experience required

　　Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred

　　Must possess a valid New York State Driver’s license and a satisfactory driving record required

　　NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.

　　The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.

　　How To Apply

　　All applicants must apply online.

　　EOE Minorities/Females/Protected Veterans/Disabled

　　Pay Range

　　Pay Range: $ 18.50 - $ 24.05 Hourly

　　The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

　　Apply for Job

　　Careers

　　Sign In

　　New User

　　Location: Strong Memorial Hospital

　　Full/Part Time: Full-Time

　　Opening:

　　Schedule: