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Country Director, Japan
Country Director, Japan-March 2024
Chiyoda-Ku
Mar 31, 2026
About Country Director, Japan

  Description

  At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

  Position Summary*Based in Japan, reporting to the Managing Director, International & North America Sales, this regional position will lead the strategy for Commercial and oversee sales operations in Japan to achieve commercial goals.

  Key Responsibilities*

  Develop current and future sales distribution strategy

  Lead sales and operations for Hawaiian Airlines throughout Japan while partnering with other markets to understand business needs

  Champion the Japan market within the Hawaiian Airlines organization

  Oversee relationships with GSA (General Sales Agent) and other sales partners

  Provide market knowledge expertise

  Coordinate with GSA and Pricing Revenue Management

  Represent Hawaiian Airlines in community, government, and airport relations

  Build and manage strong business relationships with local business partners (including tourism board, PR firm, and local airline partners)

  Manage P&L and operating budgets while aligning with shifts in strategic directions of accounts

  Effectively communicate value propositions

  Work with Airport Customer Service group to coordinate Regulatory Compliance and Customer Service initiatives and Operations

  Responsibility for Hanko (company seal)

  Minimum Requirements*

  Must have College degree or equivalent combination of related work experience and education

  8-10 Years airline supervisory experience in Sales, Marketing, and/or Operations

  Must be able to demonstrate fluency in Japanese and in English

  Proven ability to build teams with employees and vendor staff and possess excellent interpersonal skills

  Must have excellent negotiating skills

  Working knowledge of Immigration, Customs and related regulatory policies/procedures

  Knowledge of airport operations, regulatory, and compliance issues

  Computer literate (Word, Excel, Access, Outlook)

  Detail oriented with proven ability to successfully manage budgets

  Must be able to travel extensively

  Must be an excellent public speaker

  Ability to work with all levels of employees across all disciplines

  / * In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace./

  / At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success./

  Preferred Qualifications*

  ** Experience leading teams through organizational change

  *

  About Hawaiian Airlines*

  Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

  Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped /Travel + Leisure’s World’s Best/ list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

  The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

  Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

  For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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