The position of Counter Sales Representative will be based out of our Cheektowaga, NY!

　　Summary

　　The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

　　For the state of New York only only, the pay range is $18.00 to $20.00, depending upon qualifications, experience and other considerations permitted by law.

　　What You'll Do

　　Provides excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns

　　Assists in driving electrical distribution sales for our counter business and developing new and existing customer relationships

　　Assists with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized

　　Assists with warehouse functions as needed, including receiving, shipping, stocking, and deliveries

　　Stays informed and educated on product knowledge

　　Assists inside sales as needed

　　Informs manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer

　　Other duties as assigned

　　The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

　　What You'll Need

　　High School Diploma or GED

　　2+ years of customer service, sales, or electrical distribution experience preferred

　　Previous branch experience preferred

　　Knowledge, Skills and Abilities

　　Electrical product knowledge and experience; including lighting, switchgear, controls, and electrical commodities preferred

　　Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred

　　Familiarity with automated order entry systems & PCs running Windows-based software preferred

　　Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups

　　Strong written and verbal communication skills

　　Good team player

　　Strong organizational skills

　　Ability to work efficiently and meet tight deadlines

　　Ability to type on a computer keyboard

　　Great attitude

　　Desire to improve Electrical Product knowledge

　　Working Conditions and Physical Demands

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Working Environment

　　Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%

　　Exposed to bio hazardous conditions Occasionally – up to 20%

　　Exposed to toxic or caustic chemicals which mandate attention to safety considerations Occasionally – up to 20%

　　Exposed to electrical hazards; risk of electrical shock Occasionally – up to 20%

　　Handles or works with potentially dangerous equipment Occasionally – up to 20%

　　Travels to offsite locations Occasionally – up to 20%

　　Physical Demands

　　Sit: Must be able to remain in a stationary position Frequently – 21% to 50%

　　Walk: Must be able to move about inside/outside office or work location Constantly – at least 51%

　　Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%

　　Stoop, kneel, crouch, or crawl: Constantly – at least 51%

　　Climb or balance: Must be able to ascend/descend on a ladder Occasionally – up to 20%

　　Talk, hear, taste, smell: Constantly – at least 51%

　　Weight and Force

　　Lift up to 10 pounds Constantly – at least 51%

　　Lift up to 25 pounds Frequently – 21% to 50%

　　Lift up to 50 pounds Occasionally – up to 20%

　　Lift up to 100 pounds Occasionally – up to 20%

　　Lift more than 100 pounds Occasionally – up to 20%

　　“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”