Johnstone Supply is looking for a driven individual to become a part ofour dynamic counter team. A high-energy, attention-to-detail candidatewith the ability to engage with customers at the highest level ofcustomer service. ? Responsibilities:? Generate new and repeat sales byproviding product and technical information Upsell and cross-sellproducts to maximize sales opportunities while enhancing the customer\'sexperience Process customer transactions such as orders, quotes, orreturns Answer phone calls and respond to customer?inquiries, providinginformation about products, prices, and availabilities all in a timelymanner Keep up-to-date with product knowledge, pricing, and promotionsto provide accurate information to the customers Listen to customer\'sneeds and preferences, offering product recommendations and solutionsMaintain proficiency in using computers and other office equipment andsoftware Collaborate with team members to ensure accurate storeoperations are being completed on a daily basis Contribute to achievingsales targets/goals given?by the branch manager Benefits competitive payBonus? Paid time off, Holiday pay 1st shift schedule internal growthopportunities 401K match Requirements: A high school diploma orequivalent is required 2 + years of customers service and salesexperience preferred Knowledge of HAVC/building supplies preferredExcellent communication skills, verbal and written Proficiency withcomputers and different software systems required Knowledgeability innavigating the internet/websites to find product/information forcustomers About Johnstone Supply The Balsan Group: Johnstone Supply, TheBalsan Group is a leading family-owned HVAC-R Distributor inPennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire,and New York that is rapidly growing. We differentiate ourselves fromother suppliers by offering innovative ordering options, rush delivery,fast Will Call pick-up, and expert-led technical training. businessadvice and support, warehouse design and management services, and muchmore!