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Correspondence Manager
Correspondence Manager-March 2024
Baltimore
Mar 28, 2026
About Correspondence Manager

  The Office of the President, is seeking candidates for the position of Correspondence Manager . The Correspondence Manager in the Office of the President will be responsible for a wide range of duties. A highly visible team member, the Correspondence and Briefings Manager will support the Senior Director of Leadership Communications and Engagement on presidential communications. A skilled writer with an appreciation for project management, the Correspondence Manager will process incoming and outgoing correspondence, serve as liaison to other offices across the institution to address correspondence quickly and appropriately, and prepare and edit briefings for presidential speaking events and presentations. The Correspondence Manager will play an important role on the presidential communications team and work closely with senior leaders across the University. Successful completion of work assignments involves a high level of judgment, tact, creativity, initiative, and attention to detail, as well as an appreciation for tight deadlines, an unwavering commitment to organization, a positive attitude, and a high level of confidentiality.

  Specific Duties & Responsibilities

  Oversee incoming correspondence and requests for President Daniels attention; triage to other staff members as appropriate; prioritize items that need immediate attention.

  Manage all outgoing documents and correspondence with President Daniels’ signature including obtaining necessary approvals and additional signatures.

  Prepare first drafts and proofread and edit documents and office communications for approval and signature by the President Daniels.

  Track correspondence traffic on important topics and provide reports to leadership.

  Manage briefings for all speaking events for the president.

  Prepare and/or compile briefing and meeting materials for President Daniels to ensure he is fully prepared including researching and gathering critical information. Ensure that materials are accessible in a timely manner and kept confidential.

  Office lead for customer relations management (CRM) system.

  Input all incoming correspondence into CRM for tracking and archiving purposes.

  Primary lead for University Archives on all presidential materials.

  Requirements

  Must be an excellent writer with skills for professional business writing.

  Must have excellent grammar and proofreading skills.

  Must be able to work well at a fast pace.

  Must have an extremely high level of good judgment as well as problem-solving and critical thinking ability.

  Excellent organizational skills and close attention to detail.

  A positive attitude, flexibility, and an eagerness to collaborate with others.

  An unerring sense of professionalism.

  Demonstrated ability with office desktop technology, including working with Microsoft Office suite of products, including Word (word processing, letter composition, report formatting), Excel (basic data management), PowerPoint (report creation and formatting), Outlook, and Adobe Acrobat.

  Some evening and weekend work.

  Minimum Qualifications

  Bachelor's Degree.

  Two years related experience. Writing samples may be requested during the selection process.

  Classified Title: Writer

  Job Posting Title (Working Title): Correspondence Manager

  Role/Level/Range: ATP/03/PB

  Starting Salary Range: Min $45,700 - Max $80,000 Annually (Commensurate with experience)

  Employee group: Full Time

  Schedule: Monday - Friday, 8:30am - 5:00pm

  Exempt Status: Exempt

  Location: Hybrid/Homewood Campus

  Department name: ​​​​​​​President Office of

  Personnel area: University Administration

  Total Rewards

  The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

  Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

  JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

  **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

  The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

  The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion (https://diversity.jhu.edu/roadmap-on-diversity-and-inclusion/) .

  Accommodation Information

  If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

  Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

  The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

  The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

  Note: Job Postings are updated daily and remain online until filled.

  Equal Opportunity Employer:

  Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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