Job Summary

The Corporate Trainer will be responsible for developing and delivering internal training programs for SHI employees across multiple disciplines, including but not limited to leadership and management development, professional growth direction/soft skills, workshops, and effective tools/applications. This person will work with business stakeholders to determine training needs, develop curricula/training material, and deliver training engagingly and effectively. Training will be provided in various ways, including in-person, remote, self-paced, and module-based learning for new and existing SHI employees. This position reports up within the Learning Development organization at SHI.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but are not limited to:

Determine training requirements, create curriculum, and develop content based on the business requirements of SHI Business Unit and Corporate LD leadership

Deliver high-quality, effective, and engaging training to SHI leadership and employees to improve productivity and the ability to support internal stakeholders and customer demands, as well as achieve SHI business objectives

Evaluate outcomes of training and improve/update content as needed based on changing business requirements and/or employee feedback

Collaborate with the instructional design team in developing and reviewing course materials

Have a solid understanding of SHI’s value proposition and SHI’s core offerings to ensure all trainings are practical and focused on driving SHI business outcomes

Ensure all training is managed or delivered in SHI Learn to ensure tracking and adoption of the SHI Learn platform

Possess and maintain an advanced working knowledge of SHI business tools (CRM, PowerBI, Sales Center, etc.), as well as Microsoft Office 365 and other SHI productivity tools

Keep up to date on adult learning principles, modern learning tools, and learning technology trends

Perform administrative tasks in support of training programs, such as coordinating training schedules, agendas, and messaging

Qualifications

Bachelor’s Degree or equivalent experience

A minimum 5 years experience in Corporate Training environments, or Sales/Sales Leadership Training, or an Adult Education role

A minimum 1 year in a Management/Leadership/Team Lead role and Coaching/Mentoring experience

Proficiency with content creation/authoring tools such as SnagIt, Articulate Rise, Camtasia, or similar products

Comprehensive understanding and applications in Generative AI

Advanced knowledge of Microsoft Office 365 apps – Excel, Word, PowerPoint, Teams, Loop, One Note

Required Skills

Exceptional presentation, facilitation, and public speaking skills with experience presenting to large groups

Professional acumen to engage with Leadership audiences

Exceptional communication skills, both written and verbal

Ability to be innovative and creative when designing, planning, and executing training

Strong problem-solving, organizational, and time-management skills

Passionate about SHI’s success and employee development

Strong analytical skills to evaluate training needs, as well as the effectiveness of training programs

Deep knowledge and understanding of SHI’s business and the IT industry

Ability to mentor and motivate others

Passionate about self-development and constantly seeking learning opportunities to apply to work and SHI’s offerings

Unique Requirements

Some travel may be requiredAdditional Information

The estimated annual pay range for this position is $55,000 - $90,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-TX-Austin | US-NJ-Somerset

Requisition ID 2024-18237

Approved Min (Total Target Comp) USD $55,000.00/Yr.

Approved Max (Total Target Comp) USD $90,000.00/Yr.

Compensation Structure Flat Base

Category Human Resources