The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

　　Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)

　　If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([email protected]?subject=Accommodation%20request)

　　(accommodation requests only; other inquiries won't receive a response).

　　Regular or Temporary:

　　Regular

　　Language Fluency: English (Required)

　　Work Shift:

　　1st shift (United States of America)

　　Please review the following job description:

　　Supervise and direct team of operations professionals within designated area of responsibility. Drive success within the team through monitoring performance and productivity, coaching and mentoring teammates, and problem solving.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

　　Serve as subject matter expert for questions and issues related to assigned area.

　　Manage teammembers, including coaching, monitoring, setting goals, completing evaluations, enforcing accountability, and developing strengths to lead to success.

　　Build and maintain relationships across internal business units and third party partners.

　　Identify team challenges, provide support, and follow through to resolution.

　　Serve as "working supervisor", including completion of duties similar to those of direct reports to accomplish the goals of the team.

　　Lead and participate in project groups.

　　Identify and recommend techniques and practices to improve operational efficiencies.

　　Remain abreast of current trends in insurance operations in order to support creation of an evolving and future-focused delivery of service.

　　Generate and analyze reports and take appropriate action.

　　Provide support to department manager and/or senior leadership as needed.

　　QUALIFICATIONS

　　Required Qualifications:

　　The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　College Degree or equivalent education, training and work-related experience

　　Five years of experience in insurance industry

　　Highly effective written / verbal communication and facilitation skills

　　Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals

　　Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

　　Preferred Qualifications:

　　Supervisory experience

　　Knowledge of insurance specific systems and applications

　　General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

　　. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

　　Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

　　EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

　　Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)