Who we are

　　At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

　　We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2S LGBTQIA+ communities, women, and people living disabilities are encouraged to apply.

　　To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website (http://www.heartandstroke.ca/) .

　　The opportunity

　　This unique dual reporting role plays an important role on the Culture, Talent and Diversity team by providing day to day operational support to employees and new hires by facilitating the implementation of important Learning & Development and Human Resources team initiatives, all while embodying Heart & Stroke’s culture of caring and demonstration of values and behaviours.

　　If customer service, new employee satisfaction and the ability to grow and develop in your career both in the HR operations and L&D streams is of interest to you, please read on and apply!  This hybrid role can be work from anywhere in the Toronto area provided they are able to come into the office at Yonge & Eglinton upon request (approximately 3 times a month). 

　　How you will make an impact every day

　　New Hire onboarding and orientation   

　　Prepare new hire offer letters

　　Lead employee onboarding by communicating with new hires, responding to their inquiries, and sending pertinent information including required documents.

　　Ensure new hire documentation is completed, tracked, saved and submitted in a timely manner, including supporting hiring managers with onboarding process and following up on new hire training or compliance requirements.

　　Coordinate the new employee orientation process, including content design and maintenance, deployment of ‘Welcome’ messages, assignment of user licenses and user support.

　　Deliver new employee orientation  sessions and support other teams in the development and  scheduling of sessions.

　　Administration and Communication

　　Maintain accurate and up-to-date human resource paper and electronic files, records, and documentation while ensuring the integrity and confidentiality of all data.

　　Create and respond to employment verification letters and department inquiries.

　　Ensure monthly updates to the organization charts are accurate and uploaded to Internal Intranet

　　Proficiently respond to department inquiries (email & phone) by understanding the CTD team policies and programs.

　　Confidently respond to common internal and external questions or inquiries on policies or programs and directs inquiries to the appropriate team member if appropriate.

　　Embody the culture of H&S through interactions with employees and external partners.

　　Proactively administer the   employee maternity and parental leave process

　　Support departing employees and managers with offboarding information and tasks

　　In collaboration with the Internal Communications team, support the maintenance of HR Hub on Rita.

　　Support the annual Code of Conduct communication and collection process.

　　Carry out other CTD duties/projects as appropriate and as assigned by managers

　　L&D Program Execution and information management

　　Support the needs assessment, sourcing, project coordination execution of learning and organization development programs (and/or processes) that drive employee growth, engagement and success.

　　Support the sourcing, planning, vendor relationships, logistics and execution of wellbeing Wednesday webinars. 

　　Coordinate the submission of content for translation into French and transposes French language materials using translated content.

　　Manage the L&D learning calendar, user databases, including account set-up/decommission and end-user support (e.g. LinkedIn Learning and Knowbe4).

　　Support the consolidation and analysis of results from employee surveys, evaluations, assessments and focus groups to identify opportunities for improvement and supporting recommendations.

　　Provide budget and contract support for all L&D programs.

　　Manage English and French inquiries sent to the internal learning inbox 

　　Performance Management and training program

　　Support the maintenance, scheduling and delivery of Heart & Stroke’s “Performance Management" training program for new employees including but not limited to: session content updates, logistics, participant registration and communication, facilitator coordination, record keeping, and program evaluation.

　　Support HR team with merit process, collection and tracking of annual performance review submissions in Learning Managment System

　　Recruitment

　　Support the HRM team with screening resumes, preparing interview questions, scheduling pre-screen’s, interviews, reference checks and exit interviews upon request

　　Act as backup for the Recruitment Coordinator during peak periods or vacation

　　Who we need

　　Experience

　　2 – 3 years of relevant HR work experience including Learning and Development experience or Training/Adult education. 

　　Experience with instructional design for both soft and technical skills (e.g. information technology platforms) would be an asset

　　Knowledge and/or work experience in the non-profit or charitable sector an asset.

　　Education

　　University degree, College diploma or Post Graduate Certificate in Human Resources Management

　　Completed or working towards a CHRP designation is preferred

　　College diploma or certificate in Adult Education or relevant experience would be an asset

　　Skills

　　Strong interpersonal and communication (written and verbal) skills, complemented by excellent attention to detail and follow-up skills

　　Ability to handle confidential, sensitive and complex situations with mature and sound judgement, tact and discretion

　　Demonstrated ability to work in a collaborative, team environment 

　　Must possess a customer service oriented passion

　　Accuracy, thoroughness and efficiency are a must

　　Ability to effectively manage a busy schedule with competing priorities in a matrix reporting structure

　　M aintain focused attention on achieving desired outcomes while positively supporting the needs, concern and goals of others.   

　　Excellent time management and project coordination skills with proven organizational and multi-tasking proficiency

　　Ability to build rapport and maintain a high level of confidence and integrity at all levels of the organization

　　Self-starter and strategic thinker who is able to consider interdependencies of the matrix work environment, work independently and demonstrate the ability to prioritize tasks and multi-task

　　Demonstrated ability to interact and use political savvy to gain credibility with all levels of staff and build relationships with internal and external contacts.

　　Experience working with employment standards legislation across multiple provinces an asset.

　　What we offer

　　At Heart & Stroke, we make it a priority to foster a culture of caring by implementing practices and programs that foster respect, compassion, trust and attentiveness to our own and others’ health and well-being.   In addition to a competitive salary, we believe that time off is integral to the personal health and wellness of our employees. We offer a generous paid time-off package including vacation days, personal days, wellness days, and paid company-wide closure between December 25 and January 1. We also provide competitive health, medical, dental and vision benefits, life insurance, disability benefits, an employee assistance program (EAP) and a defined contribution pension plan with employer matching. Our employees also enjoy a flexible hybrid working model and reimbursement for mobile phones and home office setup, as well as opportunities for professional development.

　　Apply now

　　If you want to join the fight to beat heart disease and stroke, please apply by sending your resume by February 5, 2024. Applicants must be currently residing in Canada and legally entitled to work in Canada.

　　Only those candidates that qualify will be selected for an interview. At this time, all interviews are being conducted via phone and/or video call ― we look forward to “virtually” meeting you!

　　Accommodation

　　We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please let us know and we will do our best to address your needs.

　　Please note: Heart & Stroke has a vaccination policy that requires all employees to be fully vaccinated unless they have a valid exemption. You can view our policy here (https://www.heartandstroke.ca/vaccination-policy) . 

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