Lehigh University

　　Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits.

　　(https://youtu.be/swMTB7ClG_g)

　　The Coordinator, Alumni Relations is a key position on the Alumni Relations team, serving as the front line of communication for both external (alumni) and internal (staff, faculty, students) constituencies and as the administrative manager for the team. The Coordinator supports both the Class Affinity Team and Alumni Relations Assistant Vice President. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community(https://www.lehigh.edu/inprv/pdfs/activepdfforms/PrinciplesEquitySheetv2_032212.pdf).

　　This position is a Grade: 7-37.5 with an approximate salary range of $35,560-$42,690 and is subject to change based on experience, skills and qualifications

　　Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website at https://hr.lehigh.edu/benefits

　　Position Number: S73940

　　Administrative support for AVP*Manage AVP's calendar and appointments*Secure travel arrangements and enter receipts for expense reports*Independently and proactively resolve scheduling conflicts, prioritizing requests and confirming meeting details and expectations for the AVP*Research and/or compile materials for meetings to ensure the AVP is fully prepared for scheduled appointments, presentations, discussions, etc.*Manage the alumni insurance program, in coordination with the AVP2.Support AVP with LUAA Board management*Handle all logistics for LUAA Board meetings, including room and food reservations, invoicing, taking minutes, registration/attendance, material prep, nametags and Zoom setup*Ensure Web content for LUAA web pages are correct and updated*Manage correspondence and logistics for new and outgoing LUAA Board Members*Serve as concierge for LUAA Board Member campus visits outside of regularly scheduled meetings*Coordinate activities for former LUAA Board Member Affinity group

　　Support the members of the Class Affinity team and other members of the Alumni Relations team as needed*Workfront (project management system used by Marketing Communications team) workflow process for class affinity team including entering new events and projects*Provide volunteers with accurate data in order to secure and run their own events and track accordingly*Support select events driven by Alumni Relations staff and volunteers by preparing nametags,lists and event materials*Provide overall support to team as requested including setting up Zoom meetings, schedulingtravel and calendar support*With Student Engagement Associate Director, recruit, hire, train and manage student workers for Reunion*Provide general support around Reunion Weekend programming

　　Run reports, manage coding and use data to support team success*Manage coding for class affinity volunteers, speakers and event hosts and other coding projects as needed to provide data accuracy for the team*Receive and process volunteer partnership agreements in DocuSign from alumni volunteers*Enter call and interaction reports, donor and engagement strategies, other substantive actions and contact information updates*Assist AVP and AD, Volunteer Engagement with various tasks associated with building and managing a data-driven, robust volunteer pipeline*Pull alumni lists and reports and format as needed

　　Provide administrative support for the Alumni Relations team*Process all billing and invoice requests, including reimbursements and check processing*Assist team members in managing Lehigh indexes and group-specific budgets*Produce regular budget reports for staff*Handle OneCard reconciliations as requested*Manage all shipping and supply orders for the team

　　Provide exceptional customer service and support for Alumni Relations*Serve as a first point of contact for class volunteers and Reunion committees; answer questions directly or forward to colleagues as needed*Greet and assist alumni and visitors; schedule meetings, receive, transfer and screen calls; liaise with other campus offices on behalf of Alumni Relations*Proactively assist alumni and staff (both internal and external to Alumni Relations) and problem-solve*Possess an overall understanding of all office functions in order to best assist alumni and staff

　　Special Considerations

　　Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist at [email protected]

　　The duties of the position do not allow for a remote work option. The employee in this position will be required to work on campus where they can be fully accessible to the Lehigh community

　　Qualifications

　　High school diploma or the equivalent combination of education and experience; Associates or Vocational/Technical Degree preferred

　　One to three years related work experience

　　Excellent communication and interpersonal skills and a high level of customer service required

　　Excellent organizational skills, time management, and sound judgment

　　Adept use of digital communication preferred

　　Proven ability to manage multiple tasks simultaneously and a high degree of initiative for bringing tasks to completion

　　Ability to complete projects on time and on budget, and report on status and progress

　　Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

　　Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.

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