How you'll help us Keep Climbing (overview & key responsibilities)

　　Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:

　　Competitive Analysis & Schedule Support (CASS) - Optimize aircraft schedule to maintain peak on-time performance Corporate Safety, Security & Compliance (CSSC) - Support the safe and secure operation of the airline Crew - Pilot and Flight Attendant operations and performance efficiency Delta Connection (DC) - Support end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta's regional airlines Flight Operations (FOP) - Aircraft and gate to gate operations and performance In Flight Services (IFS) - Customer onboard experience and catering operations and performance Operations & Customer Center (OCC) - On-time flight metrics Technical Operations (TOP) - Maintenance operations

　　Though individual responsibilities will vary by function, some examples are given below:

　　Measure current operational performance and/or customer satisfaction Identify optimization opportunities to reduce injuries and security line wait times Research, analyze and interpret operational data Develop new reports and dashboards and automate existing ones Perform reliability/root-cause analysis for parts and maintenance Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules Seek operational improvements to reduce aircraft taxi time and flight time Maintain, run and improve staffing models to support airport operations Provide strategic and operational support and develop performance metrics and goals Develop success factors and statistical evaluations of new procedures and systems

　　What you need to succeed (minimum qualifications)

　　Students must be able to complete the below schedule while actively enrolled in school:

　　Summer 2024

　　Spring 2025

　　Fall 2025

　　Undergraduate students in pursuit of a Bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree programMust be available for three alternating semestersCandidate is team oriented and highly supportive of continuous improvement methodologiesStrong organizational, project management, and verbal/written communication skills are essentialProficiency in Microsoft Office Suite and data analysisProficiency in BRIO or similar database query tool knowledge and Macro programming is strongly preferredConsistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States.

　　What will give you a competitive edge (preferred qualifications)

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