SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

　　In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

　　The anticipated salary range for this role is between $123,000.00 and $175,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

　　Role Description

　　Manage all aspects of business operations for the SMBC Americas Division Office of the COO. Partner with business heads and HR to manage joiners, leavers and transfers. Handle adjacent HR processes including compensation, promotions, talent reviews and disciplinary actions. Manage department cost base, and partner with internal control functions to address department deliverables and escalations on a continuous basis. Prepare regular briefings for senior management. Partner with Data Governance to perform Local Data Officer and Records Management Coordinator roles in the COO team.

　　Role Objectives: Delivery

　　Support all aspects of business operations for a dedicated business unit or region. Track staff movement to monitor progress against headcount plans. Handle all logistical requirements for joiners, leavers and transfers including on-boarding, off-boarding and internal transfer cleansing. Advise business stakeholders and assistants on cost targets and policy allowances. Act as first-level approver on T&E, invoices, market data and to monitor conformance to expense policies. Handle administration of all tasks stemming from control function requirements including compliance, audit, risk management, HR and business continuity to address department deliverables on a continuous basis. Draft regular briefings on a variety of topics including headcount, costs, operational risk and resource utilization to keep COO and business heads apprised of operational landscape.

　　Role Objectives: Interpersonal

　　Seek out opportunities to raise profile with business stakeholders by providing timely, high quality support on routine business management deliverables. Develop and maintain relationships with colleagues across a variety of support functions, including legal, HR, risk management, audit, compliance, technology and business continuity. Leverage relationships to develop subject matter expertise and facilitate delivery of business management responsibilities. Attend industry roundtables and other forums to make connections and broaden network with counterparts at other firms as well as regulatory bodies. Align with counterparts in other regions or business verticals to share best practices and identify emerging themes.

　　Role Objectives: Expertise

　　Demonstrate an awareness of the regulatory landscape by providing timely and value-added support to COO and senior business managers. Act as first line of defense for business stakeholders on routine queries and escalations. Seek out formal and informal learning opportunities to deepen understanding of operational frameworks and processes. Apply subject matter expertise to draft high-quality management briefings across a range of topics to summarize status and progress in key areas of delivery. Leverage broad network of internal colleagues across a variety of support functions, as well as counterparts in other business units or regions, to stay current on emerging themes and deliverables.

　　Qualifications and Skills

　　Recommended years of experience: 7

　　Significant knowledge of financial operations and planning, risk and controls management, project management, MIS, data management and reporting processes related to commercial investment banks.

　　A proven history of successful project and program leadership experience driving change management initiatives across financial services organizations, PMP certification is a plus.

　　Strong relationship management, collaboration and influencing skills; ability to partner and leverage inter-departmental resources to achieve goals.

　　Excellent verbal and written communication and presentation skills, including to Board- and C-level Executives.

　　Strong problem solving and decision-making stills and a meticulous attention to detail.

　　Additional Requirements

　　D&I Commitment

　　Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

　　SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

　　We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at [email protected].