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Control Room Monitor
Control Room Monitor-September 2024
South Ozone Park
Sep 14, 2026
About Control Room Monitor

  Overview

  Rising Groundprovides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons, but is integral to the building of a strong staff that reflects the communities we serve.

  Limited Secure Placement is a 18 bed programs that houses juvenile delinquent youth between the ages of 11-17 who are serving their sentence in our facility under high surveillance.

  The Control Room Monitor plays an integral role in the safety and security of all persons supported , employees, and visitors by monitoring the live footage of the facility 24/7.

  Responsibilities

  Monitors all activities taking place in the facility, keeping a keen eye for safety

  Communicates with on-site personnel regarding any activity which could result in an incident.

  Monitors visits with individuals visiting clients

  Pulls prior footage and reviews as needed for Program Director or other authorized personnel.

  Remains alert at all times as to not be distracted from footage.

  Covers for members of the Control Center team on breaks

  Responds to emergency situations in the facility

  Immediately reports any incident, accident, illness, or injury

  Maintains facility keys

  Allows for entry and exits from the facility

  Responsible for adhering to all ACS, OCFS and agency regulations.

  Completes log reports of activity

  Informs the Case Planner and supervisors of any issues related to the youth or their families as they become aware of such information

  Ability to work various hours and days of the week

  Performs other duties as assigned

  Qualifications

  High School Diploma or GED Required

  Prior relevant experience in surveillance or security.

  Must have exceptional verbal and written communication skills in order to maintain required documentation

  Commitment to the mission and values of Rising Ground

  Must be able to pass required Safe Crisis Management (SCM) and recertify annually

  Salary $23/Hr. 40/Wk.

  EEO

  Job LocationsUS-NY-South Ozone Park, Queens

  Posted Date4 months ago(10/26/2023 3:14 PM)

  Job ID 2023-2651

  of Openings 2Category Youth Worker

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