Job Title: Content Production Specialist

　　Status: Full-Time

　　Reports to: Director, Content Operations

　　Location: Remote - Anywhere in the US

　　Job Summary

　　As our Content Production Specialist, you will support - and find ways to improve - our content launch and maintenance processes. FranklinCovey is one of the world’s largest and most trusted leadership companies, with millions of learners and countless award-winning courses. Every year we launch two new courses and dozens of new micro courses and microlearning experiences – we need someone smart, driven and detail oriented to ensure launches go off without a hitch so our millions of learners can easily access our content in all modalities Your pre-launch file management requires coordination between and collaboration with multiple teams including Content, Visual Design, Platform, Localization, Sales and Operations to ensure accuracy and on-time delivery of our complex, multi-million dollar courses.

　　Essential Job Functions

　　Works with various teams during content production to ensure the file quality meets FranklinCovey world-class standards. We need course materials to be error free and need your leadership to get there!

　　Manage the movement of files through multiple work streams to ensure that files go to the right people at the right times, maintain correct versioning, and meet final delivery standards. This is where you can bring your systems thinking and continually evolve our process for improvements.

　　As the project leader, owns and manages via a project plan maintenance/fixes to course materials that have already launched.

　　Take a proactive approach to quarterly content maintenance. You will lead communication to our internal teams on product questions, pull data and create reports on issues with existing courses to strategize with content leaders on what updates need to happen.

　　Who We’re Looking For

　　We need someone who not only triple checks their work (and others’), but also is a systems thinker who can strategize with cross-functional stakeholders and improve our delivery processes.

　　You’ll have immediate impact. FranklinCovey is an established (and profitable!) publicly traded company with an appetite for fast improvement. Our product group is relatively small compared to our learner and client scale, so you’ll be able to move quickly to reshape our strategy and provide great products.

　　Basic Qualifications

　　Bachelor's degreePreferred Skills & Experience

　　2+ years of experience in a production or operation support role.

　　Clear communication and collaboration skills.

　　Ability to interpret, assess, and resolve issues.

　　Ability to work with stakeholders and external teams to influence better process.

　　Client-facing support and interaction.

　　Ability to manage multiple time-sensitive projects.

　　Innovative—provides unique solutions to problems both big and small.

　　Obsessively organized.

　　Knows how to use tools such as Asana, and introduce new tools, to manage the work required to get to the end result.

　　For location-specific compensation:

　　Depending on location, pay could be salary or hourly. The amounts reflected below are indicative of annual totals.

　　California - Anticipated compensation for this position is $50-60k. Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

　　Colorado - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EZwoOo4vG8xMrFm-pZPTkesB4R7qtgYT3ApM8YNJJcSkqQ?e=5d6WJF

　　New Jersey - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EZwoOo4vG8xMrFm-pZPTkesB4R7qtgYT3ApM8YNJJcSkqQ?e=aF2KXS

　　New York - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EZwoOo4vG8xMrFm-pZPTkesB4R7qtgYT3ApM8YNJJcSkqQ?e=mtivnn

　　Washington - https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EZwoOo4vG8xMrFm-pZPTkesB4R7qtgYT3ApM8YNJJcSkqQ?e=0a89U3

　　Benefits include medical, dental, and vision insurance, 401(k), employee stock purchasing program, PTO, paid holidays, and more. Please visit franklincoveybenefits.com for details.

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　　Company Information

　　Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access Pass® available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories. Our mission statement is “We enable greatness in people and organizations everywhere”. We fulfill this mission by hiring “Achievers with Heart”.

　　Visit our website at franklincovey.com for more information regarding our organization.

　　Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. Please visit https://franklincoveybenefits.com/enroll/ to best determine eligibility.

　　FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

　　Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for the following:

　　Equal Employment Opportunity policies

　　Notice and Pay Transparency Nondiscrimination Provision

　　Reasonable Accommodation: Direct Reasonable Accommodation requests to [email protected]

　　For our Privacy Policy, please visit https://www.franklincovey.com/privacy (https://sites.google.com/franklincovey.com/equal-employment-opportunity/adaraptnp)