Introduction

　　Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

　　Your Role and Responsibilities

　　The cloud is not just about new apps or existing ones, on-prem or off-prem, IaaS or PaaS. It's about bringing all of this together to move cloud into the core business of modern enterprise. IBM Cloud (https://www.youtube.com/watch?time_c 1&v=vxqbrnwxc2a&feature=emb_logo)  is a platform built to help companies drive pervasive transformation. We're looking for a candidate with a strong technical background and the writing background to deliver a high-quality content experience.

　　As a content designer, you will work alongside your team documenting new features for existing services, improving existing documentation, and managing feedback loops with customers. As an IBM Cloud content designer, you own your content and are responsible for delivering documentation that helps our customers successfully implement IBM Cloud services. You will collaborate with designers, SMEs, and product managers to understand our customers' needs and work closely with our software engineers to understand the services. You will also work with other content designers and content strategists to improve your writing and grow professionally.

　　Responsibilities

　　Deliver accurate customer-facing content on time and with high quality. This might include embedded assistance, documentation, blog posts, videos, tutorials, or API/SDK/CLI/Terraform reference docs. 

　　Work closely with development, design, marketing, and product management supporting the design and delivery of new features

　　Required Technical and Professional Expertise

　　Minimum 8 to 14 years of experience in content design domain

　　Proficient writing skills; even stronger research skills

　　Capable to synthesize information from a multitude of resources and pull all relevant information together into a comprehensive deliverable.

　　Solid knowledge of writing embedded user assistance

　　Working knowledge of markup languages, such as DITA or XML, or in Markdown

　　Experience in creating topic-based information that meets audience requirements

　　Knowledge of Agile or continuous delivery development environment

　　Knowledge of version control or CMS systems, or Git

　　Ability to work independently, while maintaining an extremely strong sense of responsibility and commitment to teamwork

　　English: Fluent

　　Preferred Technical and Professional Expertise

　　Knowledge of cloud concepts and technologies

　　Experience creating conversational style writing

　　Knowledge of Markdown, HTML 5

　　Knowledge of GitHub

　　Experience documenting APIs, SDKs, CLIs

　　Basic programming experience in any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, Node

　　About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

　　This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

　　Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

　　Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

　　Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

　　Are you ready to be an IBMer?

　　About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

　　Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

　　For additional information about location requirements, please discuss with the recruiter following submission of your application.

　　Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.