Unlock Learning For All

　　Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

　　We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

　　About the Opportunity

　　Training coordinators are responsible for planning, organizing, and implementing training programs for employees. They are expected to stay up to date on new developments in the field of training, as well as develop new training materials and methods. They must also be able to evaluate the effectiveness of the training and adjust it accordingly.

　　Where you will make an impact

　　Coordinate, schedule, and manage the operational execution of multiple training programs.Collaborate with various globally located Ellucian learning departments, internal stakeholders, and Contact Center Services teams to establish, maintain, and assess the operational efficiency.Administration and coordination of learning activities, include scheduling facilitators, adding events to calendars, and arranging the necessary resources.Execute basic LMS activities, including content upload, session creation, training assignments, training reports, and technical assistance.Coordinate and execute learning programs using project management and assessment skills.Operational execution of training programs, Orientation, and Welcome Week ensuring necessary resources and infrastructure are in place for incoming candidates.Support all corporate, discipline, and project training requirements.Other administrative tasks such as scheduling meetings and training sessions and responding to emails.Provide first-level troubleshooting assistance for candidates by tracking and responding to user issues through the approved engagement channels.Ensure training records are maintained in accordance with company procedures and regulatory requirements.Assist in the development of training aids such as instructional materials, handouts, informal training videos, evaluation forms, and visual aids.

　　What will you bring

　　Ability to work a flexible shift, including evenings and weekends, as needed.Exceptional interpersonal and communication skills, verbal and written.Ability to triage hardware/software failures, identify root-cause, and define corrective actions.Comfortable with working closely with technicians, supervisors, and managers in a highly collaborative environment.Effective time management skills and work ethic.Ability to conduct live classroom presentations and activities.Ability to follow defined process.Ability to be a strategic thinker and planner.Effective time management skillsEffective multi-tasking and prioritization

　　What makes #Ellucianlife

　　Comprehensive health coverage: family major medical expenses, dental and life insurance.Christmas bonus 30 daysSaving fundMonthly food coupon15 workdays vacationThrive Flex Program that allows you to contribute towards your health, financial or learning interests5 charitable days to support the community that supports usDiversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.Parental leaveEmployee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with:Tuition Reimbursement Assistance Professional development opportunities

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