Job Description

　　Job Description

　　Oracle CS4I (customer solution for industry) Food and Beverage delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the Food and Beverage industry, to provide superior service and experience to their guests anywhere. The Implementation Director - Food and Beverage Global Business Unit Consulting is responsible for managing a team of Implementation Consultants andv Consulting Implementation Managers, ensuring quality work at customer sites. She/he has a broad understanding of solutions, industry best practices, multiple business processes or industry technology products, monitors Implementation Consultants and/or Consulting Implementation Managers’ performance on projects and serves as project advisor for complex engagements.

　　Manages Oracle POS implementation projects for clients in the CS4I Food and Beverage industry with technical and resource oversight

　　Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs

　　Effectively consults with management of customer organizations

　　Acts as the point of contact for customers and internal resources including escalations on projects

　　Typically leads managers for a territory/region

　　Participates as a team member in strategic and tactical planning for the division

　　Develops and executes strategic regional plans with guidance from the Senior Director

　　Responsible for coaching, performance management, and career development of staff and driving them towards project success

　　Participates in the recruiting process and provides hiring recommendations to senior management

　　Demonstrates multiple business processes expertise within one product family

　　Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements

　　Ensures customers successfully migrate to the Oracle POS with an effective transition to support upon project closure

　　Oversees the scope during the course of the project and collaboratively adjusts scope where necessary ensuring adherence to established processes and procedures

　　Reviews project financials consistently at various levels; manages data quality and accuracy in financial reporting

　　Manages and reviews all travel requirements and expenses, ensuring alignment to project budgets

　　Assists with technical insight on sales estimations as well as enablement based on customer needs

　　Monitors and manages project deliverables are executed within budget and as per approved project plan, policies and defined procedures

　　Anticipates and effectively manages risks; aligns decisions to Oracle’s risk profile

　　Provides direction and support to the implementation team and managers to review deliverables

　　Job Requirements

　　Manages accounts for the CS4I Food and Beverage Global Industry Unit

　　Ability to manage major or large scale and complex system projects through all phases of the project life cycle

　　Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs

　　Experience in Delivery Methodology with an IT background is preferred

　　Proven business acumen; strategic thinking, analytical and problem solving skills

　　Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures

　　Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability

　　Product or technical expertise relevant to area of focus

　　Effectively consults with management of customer organizations and proven strong relationship management skills

　　Ability to relate to customers and understand their needs and ability to build rapport with team members

　　Proven ability to deliver results in an environment where resources are shared across multiple teams

　　Qualifications

　　Four year degree preferred

　　8+ years of experience relevant to this position

　　Oracle POS experience desired

　　Food and Beverage industry experience in a supervisor capacity is desired

　　Expertise in using Microsoft applications like Word, Excel, PowerPoint, Visio, etc.

　　Must be able travel up to 25% or more

　　Excellent communication skills

　　Highly organized with excellent time management

　　Deadline driven, results oriented

　　Able to prioritize multiple requests and action accordingly

　　Responsibilities

　　Job Requirements

　　Manages accounts for the CS4I Food and Beverage Global Industry Unit

　　Ability to manage major or large scale and complex system projects through all phases of the project life cycle

　　Performs varied and complex duties and tasks that need independent judgment in order to implement Oracle products and technology to meet customer needs

　　Proven business acumen; strategic thinking, analytical and problem solving skills

　　Experienced in managing the managers who are responsible for project and customer success and driving towards standards, policies and procedures

　　Effective written and verbal communication skills as well as strong quantitative, analytical, and conflict resolution ability

　　Product or technical expertise relevant to area of focus

　　Effectively consults with management of customer organizations and proven strong relationship management skills

　　Ability to relate to customers and understand their needs and ability to build rapport with team members

　　Proven ability to deliver results in an environment where resources are shared across multiple teams

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer