What Clinical Operations contributes to Cardinal Health

Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.

The CardinalASSIST® Operations Consultant is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to the program.

Location - Remote role (targeting candidates nationwide, though ideally within a commutable distance of a major airport). Expectation of 25% travel.

Responsibilities:

Implementation, training, and ongoing support of customers who utilize the Cardinal Health automated replenishment program, CardinalASSIST®.

Demonstrates an understanding of pharmacy workflow, medication logistics, automated dispensing cabinet technology, and patient safety.

Utilize proprietary pharmaceutical ordering software for managing customer accounts that participate in the program.

Works onsite with the customer during implementations and onsite business reviews, as needed.

Provide ongoing support (remotely) to the customer through monitoring and analyzing metrics.

Responsible for updating monthly scorecard that demonstrates program value and performance metrics.

Collaborates and develops plans with customers on improving program and automated dispensing cabinet performance.

Identifies and communicates savings opportunities to customers.

Collaborates with sales, account management, distribution center and inventory management teams to ensure consistency in product delivery and ensure that the CardinalASSIST® program operates at peak performance for each.

Assist in developing new enhancement ideas for the CardinalASSIST® program and other supply chain management solutions, supporting the acute care pharmaceutical segment.

Build and maintain long-term trusted relationships with customers.

Qualifications

Ideally targeting individuals with 4+ years of relevant work experience

Acute hospital pharmacy experience is a plus, but not required

Ability to travel up to 25%

Proficient in Microsoft office and video conferencing technology

Excellent communication, presentation, troubleshooting, and interpersonal skills

What is expected of you and others at this level

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

May contribute to the development of policies and procedures

Works on complex projects of large scope

Develops technical solutions to a wide range of difficult problems

Solutions are innovative and consistent with organization objectives

Completes work; independently receives general guidance on new projects

Work reviewed for purpose of meeting objectives

May act as a mentor to less experienced colleagues

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Anticipated Pay Range $78,500.00 - 112,100.00 USD

Bonus Eligible - No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close : 05/07/2024 * if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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