Construction Technical Services Associate

　　Job Category Architecture / Design

　　Market Location MD - Frederick/Western MD

　　Location MD - Frederick

　　Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=30810)

　　NVR is looking for an intelligent, highly motivated, positive, results-oriented Technical Services Associate to join our Architectural Services Department. You will be part of a team responsible for providing technical assistance and research to resolve issues concerning products, materials, and construction. Responsibilities of this role include responding to requests for technical subject matter expertise from Homebuilding and Manufacturing , as well as submitting Product Action Reports (PARs) on behalf of field personnel to assist in issue resolution and recommend actions aimed at improvements to blueprints, fabrication, construction methodology, phase specifications, and estimating programming as applicable.

　　NVR is a growing company with significant opportunities for career advancement and mobility. If you love working in a fast-paced environment with a high degree of responsibility, this is the position for you.

　　What you will be doing:

　　Respond to incoming requests for subject matter expertise from personnel including manufacturing as well as project and cost control managers regarding blueprints, architectural/design specifications, and construction information in a timely and professional manner.

　　Maintain a detailed understanding of NVR products, as well as current standards associated with blueprints, fabrication, HVAC, construction methodology, phase specifications, and estimating programming.

　　Research requests and coordinate within ASD departments including the architectural and estimating teams to determine root causes of issues; liaise with field personnel to achieve resolution.

　　Submit PARs, provide corrective action to delegated PAR’s, and respond appropriately within specified timelines.

　　Document resolutions in the appropriate tracking system(s) and share solutions, learnings, and best practices with team members.

　　Efficiently use design software and demonstrate knowledge of NVR options.

　　Proactively support systems and procedures associated with internal quality assurance and/or add-order programs.

　　Interface and interact with personnel at all levels to resolve quality issues.

　　Coordinate technical support projects as directed.

　　Qualified applicants have:

　　Bachelors or Associates degree, focus in construction, architecture or design is preferred

　　Minimum 5 years of experience in residential construction

　　Proficient in reading blueprints

　　Familiarity with design software, preferred

　　Proficient with spreadsheet and database tools as well as MS Office products

　　Knowledge of residential, energy conservation, mechanical and fuel-gas codes preferred

　　Exceptional attention to detail, problem analysis and problem solving skills

　　Strong interpersonal skills and an effective communicator

　　High energy with the ability to multi-task and prioritize

　　Life at NVR:

　　As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.

　　NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!

　　View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/ .

　　We are an Equal Opportunity Employer.Drug Testing and Credit Check are required.Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.