Computer Associate (Operations) I Rep

　　Job ID: 5520

　　Business Unit: MTA Headquarters

　　Location: New York, NY, United States

　　Regular/Temporary: Regular

　　Department: RCC/PCC Ops

　　Date Posted: Jan 24, 2024

　　Description

　　JOB INFORMATION:

　　Title: Computer Associate (Operations) I Rep TWU

　　First Date of Posting: ASAP

　　Last Date of Filing: Open Unit Filled

　　Authority: MabSTOA

　　Department: MTA IT

　　Division/Unit: Infrastructure, RCC Internal Device Support

　　Reports to: Midnight Manager

　　Work Location: 2 Broadway, Manhattan

　　Hours of Work: Midnight Shift AND OR 9:00 AM -5:30 PM (7 hours/day) 24/7 Operation

　　Salary range:

　　Computer Assoc. (Operations) I TWU: $62,256

　　SELECTED CANDIDATE WILL BE APPOINTED TO MaBSTOA PAYROLL

　　RESPONSIBILITIES:

　　This class of positions encompasses either supervising units of personnel operating computer consoles and computer peripheral devices or serving as a technical resource person in the monitoring, troubleshooting, diagnosis, and problem resolution of networked, multi-tiered, or mainframe computer operations or data communication. There are three Assignment Levels within this class of positions. The following are typical assignments within this class of positions. All personnel perform related work.

　　Assignment Level I

　　Under general supervision, with very considerable latitude for independent initiative and judgment: supervises the activities of subordinates in one or more computer operations units of considerable size; or serves as a technical resource person in the performance of networked, multi-tiered, or mainframe computer operations; or performs as a technical resource person in the diagnosis of and, when feasible, the correction of telecommunications hardware problems in order to maintain efficient functioning of telecommunication operations and to minimize downtime in the case of system failure.

　　Assignment Level II

　　Under direction, in addition to performing the duties described above, with great latitude for independent initiative and judgment: supervises a large networked, multi-tiered, or mainframe computer operations environment; or is responsible for performing very difficult and complex console, server, and peripheral equipment operations; or serves as a technical resource person in a complex networked, multi-tiered, or mainframe computer operations environment which may include multiple mainframes and a large data communications network or in a complex computer environment which includes a large communications network. In addition, performs tasks such as the following:

　　Examples of Typical Tasks

　　Schedules production and assists in the solution of operational and scheduling problems.

　　Establishes and ensures adherence to uniform performance standards and efficient methods of work.

　　Trains, instructs, and schedules computer operations personnel.

　　Assignment Level III

　　Under general direction, in addition to performing the duties described above with very great latitude for independent initiative and judgment: supervises a large and complex networked, multi-tiered, or mainframe computer operations environment; is responsible for performing extremely difficult and complex console, server, and peripheral equipment operations; or serves as a technical resource person in a highly complex computer operations environment which typically includes multiple mainframe computers and a large data communications network, or in a highly complex computer environment which includes a large communications network. In addition, performs tasks such as the following:

　　Qualification Requirements

　　A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi-tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or

　　A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or

　　A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in "1" above; or

　　A satisfactory combination of education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above.

　　SELECTION METHOD

　　Based on evaluation of education, skills, experience, and interview.

　　All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

　　OTHER INFORMATION

　　Appointment may be at a comparable level to current level of selected candidate.

　　Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

　　EQUAL EMPLOYMENT OPPORTUNITY

　　MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

　　The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.