The Compliance Analyst – supports illumifin by working with multiple business units on written complaint handling and HIPAA disclosures. Complaint handling consists of investigation, mitigation and timely and accurate response to complainants, Departments of Insurance, clients and illumifin leadership regarding long-term care, life and annuity insurance matters. HIPAA disclosure handling involves identification, mitigation, and reporting of cross-functional matters and risks related to potential disclosures. Additional responsibilities include peer review, policy and procedure maintenance, compliance system testing and triage of the compliance team mailbox for assignments. Other duties and projects as assigned may include training, topic mentoring, litigation holds, legal document review and direction to Associate Compliance Analyst. * Works on more complex tasks. * Provides training, output review and direction to Associate Compliance Analyst. * Conducting reviews of legal designees and related paperwork * Conducts peer review for HIPAA Disclosures. * Policy and Procedure maintenance by topic/process. * Acts as business unit resource for escalated and atypical compliance issues (HIPAA, Complaints, Designees). * Compliance system (CREW) advancement and testing. * Contributes to the continuous improvement of the department. * Brings innovation, contributes beyond assigned tasks, encourages morale. * Works independently under general supervision with appropriate updates to leadership on progress and risks and some latitude for independent judgment. * Bachelor's degree or 5 years of experience working in insurance/healthcare administration and/or compliance or related work experience. * 2+ years Long Term Care, life, annuity, health insurance or related experience. * 2 years of experience writing complaint responses and working with internal business units and regulators to resolve complaints. * Experience working with HIPAA disclosures. * Strong communication and time management/task prioritization skills * Effective Analytical skills with quantitative, creative thinking and problem-solving skills * Ability to prioritize and address multiple tasks, risk, and deadlines Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled