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Community Resource Specialist
Community Resource Specialist-March 2024
Onalaska
Mar 28, 2026
About Community Resource Specialist

  JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'swhy people want to work here. If you\'re looking for a job to love,apply today. Schedule Weekly Hours:0 Looking for a career where you canserve your community? Great Rivers 211 Community Resource Specialistsuse person-centered assessments to help community members identifysocial determinants of health needs and then provide communityinformation and referrals to help meet those needs! What you will work:Every 3rd weekend rotation of AM, PM & Overnight Weekend 1 AM schedule(7:00AM - 3:30PM Saturday and Sunday Weekend 2 PM schedule (3:00PM -11:30pm Saturday and Sunday Weekend 3 Overnights (11:15PM - 7:15AMFriday and Saturday 1st Wednesday of the month staff meeting from1:00-4:00PM Opportunities to pick up other shifts. All shiftsavailableWhat you will do: Assist community members through calls, textand chats Provides supportive listening services for community membersthat may need additional behavioral health support Provide referrals tothose seeking Addiction recovery resources Connect community memberswith appropriate resources and services Great Rivers 211 also operatesas a crisis lineWhat you get: Flexible scheduling A supportive andengaged team Quality onboarding and ongoing education What you need:Associate\'s degree in human services-related field such as Social Work,Community Health, Psychology, Sociology Community Resources Specialistswithout a Bachelor\'s degree will be required to get a Bachelor\'sdegree within 6 years of hire date After working 1000 hours in role (forthose with a Bachelor\'s degree) or 2000 hours in role (for those withan Associate\'s degree), must obtainCommunity resource specialistcertification with in 2 year of becoming eligibleJob Description:Responsible for responding to callers\' requests for information andreferral and crisis line services which includes supportive listening,follow-up, research, and advocacy for Great Rivers 2-1-1, and all otherafter- hours and specialized lines; developing and maintaining acomprehensive health and human services database and the development andpromotion of program activities. Major Responsibilities: 1. Personallydemonstrates in all job related duties, roles and functions the valuesand principles of the Information & Referral Center\'s Code of Ethics.2. Responds to callers by providing information and referral and crisisline services including supportive listening, follow-up, advocacy, andresearch as appropriate utilizing the Call Structure model. 3.Demonstrates a thorough knowledge and effective performance in thefollowing areas: human service systems, AIRS Infoline Taxonomy of HumanServices, database resources, providing specialty services, followingthe protocol of all after-hours and specialized contracts, includingthose via 211 statewide networks, and logging calls. 4. After... Forfull info follow application link. EEO/AA/Veterans/Disabilities***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/372FA83E5F2242D9

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