Job Description

　　Founded in 1938, Wilcox Medical Center is a not-for-profit medical center dedicated to providing the Kaua‘i community with accessible quality health care. The largest medical center on Kaua‘i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs, including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 18-bed emergency department serves as the island’s Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. Wilcox is the first American College of Surgeons-verified Level III Trauma Center in the state of Hawai‘i. Wilcox is part of Hawai‘i Pacific Health, one of the state’s leading health care systems and a not-for-profit health care organization with medical centers, clinics, physicians and other caregivers working together to create a healthier Hawai‘i.

　　Hawai‘i Health Partners is a physician-led accountable care organization with the goal of providing high quality care, increased efficiency and optimal patient health. We believe that greater clinical integration, collaboration and shared accountability among a network of independent physicians, employed Hawai‘i Pacific Health physicians, and Hawai‘i Pacific Health hospitals and clinics will create better health outcomes for the people of Hawai‘i.

　　As the Community Outreach Worker provides a wide variety of services to engage, support, advocate, and educate community members in overall health and wellness. You will serve as a liaison between health and social services in the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activities such as agencies to provide short-term care coordination and connection to resources and support to programs for clients to improve their health and general well-being through educations and provision of coordination or care and services. This unique role works in both clinical and community-based settings, including clients homes. We are looking for someone detail-oriented and attentive, with strong communications and patient care skills and a commitment to creating a healthier Hawai‘i.

　　Location: Wilcox Medical Center, Lihue, HI

　　Work Schedule: Day - 8 Hours

　　Work Type: Full Time Regular

　　FTE: 1.000000

　　Bargaining Unit: Non-Bargaining

　　Exempt: No

　　Minimum Qualifications: High School or equivalent. Current BLS/HCP card. Current driver’s license and valid Hawai‘i auto insurance with short notice access to an automobile to conduct site visits, as required. One (1) year of experience in customer service or related field.

　　Preferred Qualifications: Experience in population health management, community outreach, community assessment or advocacy.

　　EOE/AA/Disabled/Vets

　　Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

　　Starting Hourly Rate: 18.66

　　Position Community Outreach Worker – Complex Care

　　Category Administrative

　　Employment Type Employee

　　Location Wilcox Medical Center, Lihue, HI

　　Req ID 24055