Position Overview

　　At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

　　As a Communications Lead, within PNC’s Marketing & Communications Group, you will be based in Pittsburgh, PA at Tower at PNC Plaza and will support virtual events, on-site events and off-site events.

　　Responsibilities require time in office with some travel to various locations for off-site events. Some responsibilities may be performed remotely, at manager’s discretion. Whether in the office or on location, you will be a technical lead for all aspects of the live events including video, audio, and lighting.

　　KEY RESPONSIBILITIES

　　 Implement strategic priorities and initiatives through live event communications.

　　 Play a key role in live productions as a member of the event crew.

　　 Collaborate with lines of business to ensure a successful event.

　　 Monitor events to troubleshoot any potential issues and ability to react quickly to problems.

　　 Schedule and coordinate AV contractors for all events.

　　 Coordinate with PNC’s Accessibility Team to schedule live captioning and American Sign Language Interpreters for live events.

　　 Create and execute project plans.

　　 For off-site events, collaborate with the line of business and then work with the venue to meet the needs and expectations of the business.

　　COMPETENCIES

　　 Strong sense of confidentiality, integrity, and work ethic

　　 Positive and friendly attitude and persona, as this position works closely with many teams in the organization, including senior executives

　　 Technical expertise, strong communication skills, and a customer-focused mindset

　　 Self-starter with ability to work independently or with a team to coordinate and prioritize multiple tasks, while paying close attention to detail

　　 Ability to problem solve under pressure

　　 Advanced knowledge of Microsoft Applications (including Microsoft Office Suite and Sharepoint)

　　 Advanced knowledge of Adobe Creative Suite (including, but not limited to Photoshop, Premiere)

　　 General knowledge of virtual hosting platforms (including, but not limited to WebEx, Teams, Zoom)

　　 General knowledge of audio/video broadcast equipment (Ross Video Equipment, Dante Routing and RTMP streaming)

　　 Eagerness to learn new technology, systems, and processes

　　WORK EXPERIENCE

　　 Minimum of 5-10 years broadcast control room and live event experience

　　 Previous event production experience is strongly preferred

　　EDUCATION, TRAINING AND WORK EXPERIENCE

　　• Associate’s or bachelor’s degree in Broadcast Media Production or other Communications-related field

　　• In lieu of degree, years of relevant experience may be considered

　　Job Description

　　Implements strategic priorities and initiatives. Consults on a variety of internal and external communications.

　　Consults in the implementation of communication strategies; plans, researches, and develops of content for increasingly complex communications initiatives.

　　Identifies issues and opportunities, consults with organization on all aspects of communication, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message.

　　Coordinates final review and approval before internal or external communications are released.

　　May lead project teams, influences outcomes, and evaluates success as appropriate.

　　Leads preparation and synthesis of communications data; presents to management for decisioning.

　　PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

　　Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

　　Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

　　Competencies

　　Copywriting and Editing – Knowledge of a variety of formats, styles, and techniques for publishing materials; ability to develop and review these materials to promote business related activities.

　　Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

　　Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

　　Influencing – Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

　　Media Channel Management – Knowledge of different media channels (e.g. TV, radio, press, etc.); ability to evaluate and select the most preferable media outlets to ensure information is effectively delivered to target audiences.

　　Organizational Communications – Knowledge of and ability to utilize the means, tools, techniques and media to communicate information about the organization internally and externally.

　　Planning: Tactical, Strategic – Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

　　Work Experience

　　Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

　　Education

　　Bachelors

　　Additional Job Description

　　Benefits

　　PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

　　Disability Accommodations Statement:

　　If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

　　Equal Employment Opportunity (EEO):

　　PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

　　California Residents

　　Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.