Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary

　　Job Purpose and Summary:

　　As a key member of the Digital, Data, Analytics and Technology (“DDAT”) team, this role will join a dynamic organization committed to the acceleration of business growth, enhancement of the customer experiences, and enablement of operational efficiencies by powering CVS Health to be a ‘digital first, technology forward and data driven’ company. The EVP, DDAT reports directly to the CEO of CVS Health and is a critical member of the executive leadership team of the company. With a commitment to a ‘Startup within a large company’ culture, DDAT is at the center of CVS Health transformation.

　　The Communication Advisor role reports to the DDAT Chief of Staff (VP, Sr. Strategic Advisor) and will support the Office of the EVP, DDAT and the leadership team. Under the supervision of the VP, Sr. Strategic Advisor, the Communication Advisor will manage the communication strategy in alignment with the Company’s strategy and goals.

　　Under the supervision of the VP, Sr. Strategic Advisor, the Communication Advisor will own the process to analyze and optimize communications to enhance the organization’s internal and external messaging, in alignment with the DDAT strategy. Further, they will work collaboratively with Enterprise Communications, HR and Change Management, Marketing, and the business operations teams to effectively execute communications about and for DDAT.

　　Primary Job Duties & Responsibilities:

　　Partner with Enterprise Communications to develop and execute short- and long-term communication strategy, including multi-channel communication campaigns that optimize engagement

　　Drive the communication process with high attention to detail and the ability to juggle competing priorities

　　Direct all dotted line Comms resources, in coordination with Enterprise Communications, to optimize the operational performance

　　Coordinate and oversee critical communication activities for DDAT communication assets for all levels of CVS Health, including but not limited to Board of Director and Executive Leadership Team -ready materials, and enterprise ready sales assets

　　Collaborate with DDAT LT to identify and close internal DDAT communication gaps

　　Challenge partners to think differently regarding critical communications, and act as a thought partner and model creative storytelling and high-quality communications assets

　　Ensure high quality and consistent storytelling across all DDAT artifacts

　　Identify and promote synergies across DDAT comms. (Reuse, recycle, refresh)

　　Work across DDAT and the business teams to support DDAT value messaging to sales and beyond – convey our value to clients and prospects in an engaging way

　　Plan and manage special communication events – e.g., MBR specific topics, Town Hall

　　Plan and manage special DDAT strategic communications, in partnership with enterprise communications

　　Create and maintain communication standards for DDAT

　　Support communications with cross-functional stakeholders across departments

　　Produce high quality, consistent work within established timelines and budgets

　　Essential Qualifications and Essential Functions:

　　5-7 years of overall work experience with a concentration in communication, with at least 4 years in a leadership role.

　　5 -7 years of experience of effective/ business communication; Excellent written and verbal communication skills, particularly the ability to convey information in an accessible, concise, and clear manner.

　　5+ year of Project Management experience.

　　Highly collaborative and communicative collaborator with experience working in fast-paced, multi-functional team environments.

　　5+ years of experience managing change and in developing and maintaining excellent relations with executives, customers, operations, and staff at all levels.

　　Approaches challenges with a sense of urgency, ability to work well under pressure and take direction.

　　Preferred Qualifications:

　　Customer centric, creative, and strategic; prior customer facing experience.

　　Ability to navigate complex, multi-stakeholder client environment.

　　Ability to work independently and efficiently with minimal supervision, with proven analytical and critical thinking skills.

　　High energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities.

　　Education:

　　Bachelor’s degree required, masters preferred or equivalent work experience.

　　Pay Range

　　The typical pay range for this role is:

　　$100,000.00 - $231,500.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.