427418BR

　　Job Title:

　　Commercial Operations Officer (US)

　　Company Overview:

　　Our Values

　　At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.

　　Making Your Well-being a Priority

　　A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

　　Our Total Rewards Package

　　Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

　　How We Work

　　At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.

　　Who We Are

　　TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

　　Auto req ID:

　　427418BR

　　Country:

　　United States, US TD Footprint

　　Job Requirements:

　　Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required

　　Oversees an operational function with overall accountability for providing strategic direction, guidance on a broad and diverse range of complex operational activities/analysis and/or specialized project support or services

　　Is accountable for establishing a sound system of risk oversight, management, and internal and regulatory controls to identify, assess, monitor, and manage material, reputational and financial risks related to the conduct of TD Banks activities

　　Monitors and analyzes market and regional performance related to retail operations, loss, risk exposure, controllable expenses and determines ongoing development, long term business plan goals and operational integrity, adherence to risk requirements and operational processes

　　Acts as a key liaison at the region and division level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client centered solutions that enhance the overall end-to-end experience

　　Executes/measures/coaches to AMCB risk procedure changes to ensure regulatory findings are solutioned

　　Independently decisions high risk cash items and processes–Top level escalation point for significant risk matters/exceptions; oversees problem resolution

　　Acts as a change agent for process or procedure changes, implementations or additions

　　Acts as a key contributor to strategic initiatives, functional projects/programs

　　Hours:

　　40

　　Job Details:

　　The Commercial Operations Officer (COO) provides leadership in developing, implementing and maintaining business line operations policies, procedures and processes to support positive financial results, mitigate losses and risk with attention to growth of the brand. This role acts as liaison/support with other business lines to address issues affecting AML, risk, compliance, profitability, and efficiency for the Customer/Employee Experience.

　　Inclusiveness:

　　Our Commitment to Diversity, Equity, and Inclusion

　　At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

　　EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

　　Accommodation

　　If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

　　How We're Helping Make an Impact in Communities

　　TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

　　We look forward to hearing from you!

　　State:

　　Delaware, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, TD Footprint

　　City:

　　Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington

　　Qualifications:

　　Undergraduate degree or equivalent experience

　　10+ years of relevant experience

　　Project management and organizational skills needed with demonstrated ability to bring a project in on time and within budget

　　Proven ability to implement change successfully

　　Strong written and verbal communication skills

　　Prior successful relationship management experience required

　　Demonstrated ability to influence the actions of others and decisions successfully without express authority within the

　　assigned Region and Market

　　Demonstrated comprehensive knowledge of bank policies and procedures

　　PC experience including Microsoft Office Suite and Company applications as necessary

　　Travel is required

　　Exhibits strong leadership competencies, collaboration, flexibility, influence, innovative, creativity, integrity, and passion

　　Strong project management

　　Risk, Controls, Monitoring or Commercial Banking experience Highly Preferred

　　Work Location:

　　Mt Laurel - 6000 Atrium Way

　　Business Line:

　　TD Commercial Banking

　　Job Category - Primary:

　　Commercial Banking

　　Job Category(s):

　　Commercial Banking

　　State (Primary):

　　New Jersey

　　State #2:

　　New York

　　State #3:

　　Florida

　　State #4:

　　Massachusetts

　　State #5:

　　Pennsylvania

　　State #6:

　　South Carolina

　　State #7:

　　Connecticut

　　State #8:

　　New Hampshire

　　State #9:

　　Maine

　　State #10:

　　Vermont

　　City (Primary):

　　Mount Laurel

　　City #2:

　　New York

　　City #3:

　　Miami

　　City #4:

　　Boston

　　City #5:

　　Philadelphia

　　City #6:

　　Greenville

　　City #7:

　　Fairfield

　　City #8:

　　Concord

　　City #9:

　　Portland

　　City #10:

　　Burlington

　　Time Type:

　　Full Time

　　Employment Type:

　　Regular

　　Job Searches Match:

　　Statewide

　　State #11:

　　Virginia

　　State #12:

　　Maryland

　　State #13:

　　Delaware

　　State #14:

　　Rhode Island

　　State #15:

　　District of Columbia

　　State #16:

　　North Carolina

　　State #17:

　　Georgia

　　City#11:

　　Vienna

　　City #12:

　　Baltimore City

　　City #13:

　　Wilmington

　　City #14:

　　Providence

　　City #15:

　　Washington

　　City #16:

　　Charlotte

　　City #17:

　　Atlanta

　　Pay Range:

　　$108,160 - $175,760 annually

　　Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.