Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job DescriptionPrimary Function of Position:
The Commercial Learning Manager, Global Distribution reports to the Manager Commercial Learning and is responsible for providing Sales Training to Intuitive's Global Distribution Markets. This individual will collaborate closely with the Brazil, Latin America and Global Commercial Distribution Manager(s) to create a sales training strategy and improve the knowledge and skills of the Distributor Partners.
Roles and Responsibilities:LeadershipPartner with the Global Commercial Distribution Team to support the sales strategy by aligning all training programs and initiatives to the business prioritiesAssess South American and European distributor sales team's strengths and gaps pertaining to knowledge and skills; Develop programs to address competency gapsCollaborate with internal partners such as Direct Commercial Learning, Salesforce Effectiveness, ISI Business School, HR, Talent Development, Clinical Product Education and other cross functional partners to standardize business processesCollaborate with Learning and Technology Specialist to execute e-learning initiatives and maintain current training recordsWork independently and proactively seek out problems to solve and communicate remotely across multiple time zones.Collaborate with other commercial learning training managers to build and execute effective training programsSupport Commercial Learning Global Distribution team in any additional trainings needed for Worldwide Global DistributionSales TrainingCreate curricula, agendas and training materials for all technical, clinical and sales training programsManage regional and corporate new hire training programs - Distributor Clinical and System Training (DCAST)Effectively present and deliver ISI Clinical Sales Process and Capital Sales Process presentations and workshops to new hire trainees during DCAST programs and ongoing competency programsLeverage various formats and venues for training programs, such as instructor-led, self-led, distance learning/remote, video and podcast, etc. to maximize the impact of the contentCollaborate closely with Global Marketing to ensure training aligns with messaging, value propositions and market opportunitiesConduct routine field rides with field sales to diagnose common training needs as well as provide coaching, feedback and mentorshipSupport da Vinci procedures in a hospital operating roomClinical TrainingMaintain "expert" level certificat on of da Vinci surgical procedure lecturesEffectively present and deliver da Vinci surgical procedure lectures to new hire trainees during DCAST programs and ongoing competency programsTechnical TrainingMaintain "expert" level certification of da Vinci Surgical Systems and advanced instrumentation in-service training and lecturesEffectively present and deliver da Vinci Technical Lectures to new hire trainees during DCAST programs and ongoing competency programsCertify distributor sales personnel on da Vinci Surgical Systems and advanced instrumentation in-service trainingEducate Distributor Sales Personnel on Best Practices for da Vinci Surgical Systems pre, intra and postoperative managementAnalyticalForecast annual program needs to meet organizational growthMeasure sales effectiveness of training programs and develop reports and comprehensive programs analysisQualificationsSkills, Experience, Education, and Training:Minimum B.S./B.A. Degree required, preferably in Business Administration, Communications, Healthcare Management5 years of Sales or Sales Management experience, preferably in medical device field2 years of Corporate Training or Training Management experienceExperience with the da Vinci Surgical Systems preferredKnowledge of the operating theater preferredProven ability to effectively communicate both verbally and writtenStrong interpersonal and leadership skillsHighly organized and able to operate independentlyAbility to travel 50%Ability to work weekends as neededFluent in English and Brazilian Portuguese languages requiredEmployee to reside in Sunnyvale, CA or Atlanta, GAAdditional...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity