SUMMARY: The Commercial Card Product Manager is responsible for execution of tasks related to both the day-to-day management of the Commercial Card product as well as strategic tasks related to product strategy, product development and business growth. The Commercial Card Product Manager oversees much of the day-to-day management of the product, ensuring the product and related processes are operating as expected, leading issue resolution, supporting client acquisition, monitoring and measuring performance, keeping partners informed and providing oversight, managing vendors, etc. The Product Manager is also responsible for staying informed on industry trends, monitoring the Commercial Card competitive landscape, leading product enhancements, developing marketing and training materials, promoting the product internally, identifying and implementing opportunities for product/process improvements, etc. The ideal candidate should be an experienced Product Manager with a background in Commercial Card who is well versed in all card product offerings, including Corporate/T&E Card, Purchasing Card, Virtual Card (Buyer Initiated and Supplier Initiated Payment solutions), and be familiar with current market trends and the competitive landscape. The candidate should be enthusiastic and must have the ability to think creatively, solve problems, influence others, initiate and lead change, build relationships, and collaborate with partners across functions. Knowledge of/experience in Merchant Services and/or Small Business Card is a plus. This is a great opportunity for an individual with the right attitude to be part of a growing business in an exciting positive environment.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.Identify new products, features, processes that will improve client experience or support revenue growth.Lead the product development cycle (market research, ROI analysis, design, build, development of processes and procedures, pricing, training, marketing, etc.) to bring robust solutions to market and enhance over time.Participate in client meetings in support of sales and to gather client feedback; participate in deal structuring, pricing, and execution.Leverage internal resources (sales and service), internal data, client feedback, market research, industry knowledge and prior experience to identify and execute ideas to close product gaps, optimize and grow the business, improve the customer experience, increase program spend, and set competitive pricing.Act as product SME for partners in Sales, Service, Implementations, Account Management, etc.Keep up to date on the competitive landscape, industry knowledge, regulations, and other internal and external issues to ensure product remains competitive and compliant.Support the Account Management, Implementation Management, Service and Operations teams in the resolution of any service delivery issues.Handle tactical/operational tasks as required, including maintenance of system settings, processing vendor invoices, internal money transfers, rebate calculation, etc.Establish strong relationships with all colleagues, particularly Sales, Implementations, Account Management, Technology, Operations, Marketing, Legal, Compliance, and Vendors.Lead vendor negotiations and manage vendors.Respond to all audit requests.Ensure product complies with Regulatory and Network/Association rules.Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).Adheres to Bank policies and procedures and completes required training.Identifies and reports suspicious activity.EDUCATIONBachelor's Degree requiredEXPERIENCE5-10 Years of Commercial Card Product Management experience requiredExperience in Me