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Collections Specialist
Collections Specialist-March 2024
Houston
Mar 28, 2026
About Collections Specialist

  Kforce has a client that is seeking a Collections Specialist in Houston, TX.Summary:The Collection Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.Essential Functions:

  Collections Specialist will independently produce A/R aging and delinquency reports in applicable operating systems

  Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next steps to resolve delinquency or required escalation points

  Reviews open accounts for collection efforts

  Makes outbound collection calls in a professional manner while keeping and improving customer relations

  Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner

  As a Collections Specialist, you will collect customer payments in accordance with payment due dates

  Identifies issues attributing to account delinquency and discuss them with management

  Reviews and monitors assigned accounts and all applicable collection reports

  Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts

  Provides timely follow-up on payment arrangements

  Mails correspondence to customers to encourage payment of delinquent accounts

  Faxes documents to accounts and provides follow up

  Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records; Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records

  4 years of commercial collections experience

  Proficient in Microsoft Office products required

  Strong to advanced excel skills required

  Demonstrated leadership in teamwork, special projects, and complex assignments

  Must be a positive team player and be able to communicate with team member

  Ability to work a hybrid schedule

  The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

  We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

  Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

  This job is not eligible for bonuses, incentives or commissions.

  Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

  Compensation Type:YearsMinimum Compensation:52000.00Maximum Compensation:58240.00

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