Description/Job Summary

　　The Collections Assistant is responsible for assisting Collections Coordinators with Collection inquiries, invoice copies, supporting reports and related administrative duties, under general supervision.

　　Responsibilities/Duties

　　Assist with monitoring various incoming email correspondence for timely replies

　　Assist Collection Coordinators with information gathering, running reports and maintaining matter comments

　　Assist with maintaining data accuracy within the 3E collections module

　　Research ebilling statuses, rejections and short pays and collaborate across teams to work towards resolution

　　Respond to internal inquiries in a timely manner

　　Support Collection Coordinators with preparation of material for follow-up

　　Observe confidentiality of client and Firm matters

　　Provide administrative support as needed, such as providing client invoice copies and pulling invoice information

　　Assist with special projects as needed

　　Perform other duties as assigned

　　Required Skills

　　Ability to effectively present information verbally and in writing

　　Basic math skills: add, subtract, multiply, and divide

　　Ability to utilize computerized accounting and payables software programs, such as CMS and MS Excel

　　Proficiency in MS Office Suite

　　Ability to work effectively independently, at times with minimal supervision in a fast-paced environment

　　Must be able to work collaboratively in a team environment

　　Strong attention to detail

　　Strong customer service skills

　　Demonstrated analytical and problem solving skills

　　Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment

　　Ability to adapt to all work situations in order to achieve desired results

　　Ability to use discretion with sensitive and confidential information

　　Flexibility to work additional hours as needed

　　Preferred Experience

　　1 to 2 years of collections, accounting or accounts receivable experience in a law firm environment

　　Minimum 1 year of experience with either 3E or Elite Enterprise, Ebillinghub or other related applications.

　　Required Education

　　High School diploma or GED equivalent requiredPreferred Education

　　Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experienceDetails

　　Salary Information

　　The estimated base salary range for this position is $65k to $75k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible.

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