With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

　　We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is flexible in that you can work up to 50% from home.

　　Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

　　Responsibilities

　　As part of Customer Success, we are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive customer transformation in our Security Solutions. You will own the customer engagements deliveries, including architecture design sessions, specific implementation project/pilots. You will be driving successful customer security outcomes enabled by your design and engagement with key customer teams. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions and building trusted advisor relationships with senior customer executives, Enterprise Architects, IT Management and Developers.

　　Architecture Design and Deployment

　　Leads and supports son strategic customers. Leverages existing architecture approach or reference architecture to propose a security solution or achieve Microsoft's agreed commitments to the customer.

　　Help customers create their security plan and strategy to transform their security practices to a more modern and cloud-native approach, using Microsoft security solutions

　　Proposes viable solutions based on specific MS security products. demonstrates complex concepts and proves the capability of those solutions through design collaboration sessions with the customers

　　Applies technical knowledge of security architecture and solutions to meet business and information technology requirements and resolve identified technical constraints

　　Support customer projects as a subject matter expert in a specific Microsoft Security solution.

　　Understanding the Customer Technical Environment

　　Gathers customer insights (e.g., feedback around technical preferences, environments, business needs) and leverages these insights and existing plans to map solutions with customer business outcomes. Identifies technical blockers to accelerate consumption and deployment

　　Acts as the voice of the customer (VOC)/ by driving awareness of existing feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels (e.g., UAT/TFT)

　　Proactively supports customers in their Azure cloud adoption journey, helping them to define a Secure Architecture, implementing the necessary security and compliance controls

　　Performs hands-on activities such as architectural design sessions, POCs supporting the customer in evaluating security solutions Microsoft Sentinel & Microsoft Defender among others.

　　Trusted Advisor

　　Respectfully challenges customers when going in the wrong direction and escalates appropriately.

　　Understands the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to demonstrate Microsoft's value to customers.

　　Has the technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.

　　Thought Leadership

　　Shares ideas, insights, and Security technical input

　　Actively looks for relevant communities to learn from and contribute to.

　　Participates in internal/external security community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings.

　　Qualifications

　　Required/Minimum Qualifications

　　Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 4+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experienceTechnical Experience:

　　Breadth of technical security experience and knowledge, with depth and Subject Matter Expertise in one or more of the following:SIEM and Cloud Security Analytics• Security Operations Center (SOC)• Extended Detection and Response (XDR)

　　Certification in one or more of the following technologies preferred: Microsoft Azure and Security architecture, Microsoft Security, CISSP, CCSP

　　2+ years of success in delivering complex technical security and compliance deployment projects, architecture, design, implementation, and/or support of highly distributed infrastructure and applications.

　　Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .