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Clinical Workflow Manager
Clinical Workflow Manager-February 2024
Nieuwegein
Feb 22, 2026
About Clinical Workflow Manager

  Job Description Summary

  Job Description

  We are the makers of possible

  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

  Why join us?

  A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

  To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

  Become amaker of possiblewith us!

  Our vision forMedication Management Solutionsat BD

  With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

  About the role

  The MMS Workflow Optimization Manager will drive the clinical strategy and operations to improve customer happiness and clinical knowledge/utilization of the MMS automation solutions.

  Main responsibilities will include:

  Provides Process consultation and workflow analysis of existing processes within the medication management and supply chain systems.Identifies current areas of inefficiencies, patient/provider safety concerns, revenue augmentation, cost reduction, regulatory non-compliance, and drug diversion opportunities.Performs workflow redesign with practice change recommendations and accompanying BD solutions to facilitate achievement of industry standard processes and customer strategic goals.Provides clinical consulting support primarily for sales to develop customer specific strategic BD solution roadmaps. Remains engaged through customer lifecycle as strategic point of contact.Collaborates and builds collaborative partnerships with all members of the Sales team, Marketing, Product Research and Development teams, Interface Teams, Implementation & Support teams, Customer Advocacy, and Training.Stays active and engaged with important healthcare related organizations to stay abreast of healthcare trends and changes in Pharmacy/Nursing practice that impact our business or customers.Functions as the voice of the Customer.Applies up-to-date knowledge of the healthcare industry to provide clinical input for new product development and software improvements.Workflow improvement / SOP's using recognised process improvement practice.Collaborate with service support organisation in troubleshooting activities at customer sites in case of issues and provide timely and accurate verbal and written feedback to management and commercial teams on specific

  About you

  Degree in Nursing or equivalentConfirmed experience in clinical or hospital pharmacy technical services.Excellent customer interaction skillsDetail oriented and analytical.Lean certified or ability to demonstrate lean thinking at minimumProven track record in continuous improvements projectsNative French or Dutch speaker, proficient in English

  Click on apply if this sounds like you!

  Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

  To learn more about BD visit:https://bd.com/careers

  Primary Work Location

  BEL Erembodegem - Dorp 86

  Additional Locations

  NLD Vianen - Lange Dreef

  Work Shift

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