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Client Service Representative
Client Service Representative-March 2024
Birmingham
Mar 28, 2026
About Client Service Representative

  Veterinary Specialists of Birmingham located in Birmingham, AL are looking for a Client Service Representative at our hospital.

  Job Description:

  Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.

  Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.

  Handles incoming and outgoing mail and e-mail.

  Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.

  Reliable, self-starter. Has the ability to multi-task and prioritize.

  Regular attendance and timeliness are essential functions to fulfill the requirements of this position.

  Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.

  Anticipated Schedule:

  Day and Overnight Flexibility

  Part-Time and Full-Time Availability

  Rotating Weekends

  Compensation:

  Starting at $16 per hour

  Benefits:

  Shift Differential for Pay

  Paid Time Off

  Employee Pet Discount

  401k and Employer Matching

  Medical/Dental/Vision

  Disability Insurance

  Life Insurance

  HSA/FSA

  For more information about our hospital, please visit vsbham.com (https://vsbham.com/?utm_source=gmb&utm_medium=organic&y_source=1_NTA5ODQxNTYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D) .

   

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