Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share—in neighborhoods, at work, and in schools nationwide.

　　At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

　　The Client Relations Manager is passionate about cultivating and closing new business deals, building strong and balanced relationships with KinderCare for Employers clients. The Manager will act as the key liaison between the company and clients, providing ongoing service and strategy recommendations, assistance in developing their employee benefit solutions which include onsite employer-sponsored childcare centers and other company services, including back-up care solutions. They will establish rapport with key partners and decision makers at all levels within the organization and provide direct corporate and contractual support for all client relationships

　　RESPONSIBILITIES:

　　Lead all aspects of the client relationship and work to ensure client happiness. Triage issues or client concerns and resolve or advance appropriatelyPartner optimally with internal departments, clients, and leadership to ensure exceptional service and contract complianceServe as an expert and provide client consultation and recommendations on the suite of services offered by the company, including (but not limited to) employer-sponsored onsite childcare, back-up care options, discount programs, and needs assessment servicesMaintain a high level of activity to ensure monthly, quarterly, and annual Key Performance Indicators are met while building and maintaining positive relationships and credibility with corporate partnersPerform financial and accounting review in partnership with accounting team- review includes budgeting and invoicing as well as periodic review of center P&Ls and client reportingSupport training activities and continuous improvement opportunitiesCultivate and leverage an expansive network of relationships with key clients and other external partners while independently managing the sales cycle from prospecting through successful deal management and closeOptimally identify, plan and complete territory tradeshows, conferences and events while maintaining accurate data and forecast management within the company's Customer Relations Management systemConduct effective onsite and/or web-based presentations while ensuring that outcome of visits to site locations are tracked appropriately

　　Qualifications:

　　Bachelor's degree with seven years of direct experience selling educational technology, solutions, or servicesProven success in cultivating large ticket sales (i.e. $50K+)Experience managing business to business client relationships; with ability to travel up to 50% of the timeExceptional experience up-selling and cross-selling solutions to existing clients and capable of delivering a service or solution (vs. product)Solid command of major account sales methodologies (i.e. strategic/consultative, multi-year partnerships)Knowledge of child care industry or related experience a plusProficiency at handling difficult client consultations and human relations issues with integrity and respectExcellent communication skills in balance with strong organizational and time-management skills requiredProficiency with a desktop computer and the ability to quickly learn software required. Solid understanding of Microsoft Office applications (Word, Excel, PowerPoint) required

　　Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:

　　Know your whole family is supported with discounted child care benefits.Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).Feel supported in your mental health and personal growth with employee assistance programs.Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.... and much more.

　　We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.

　　KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

　　Primary Location : Portland, Oregon, United States

　　Job : Corporate