Client Manager/Parole Officer (Youth Services Counselor II) - Western Region Office

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　　Client Manager/Parole Officer (Youth Services Counselor II) - Western Region Office

　　Salary

　　$5,405.00 - $7,027.00 Monthly

　　Location

　　Grand Junction, CO

　　Job Type

　　Full Time

　　Job Number

　　IKA 01998 1/18/2024

　　Department

　　Colorado Department of Human Services

　　Division

　　OCYF (Office of Children, Youth & Families)

　　Opening Date

　　01/22/2024

　　Closing Date

　　2/4/2024 12:58 PM Mountain

　　FLSA

　　Determined by Position

　　Primary Physical Work Address

　　801 Grand Ave., Grand Junction, CO 81501

　　FLSA Status

　　Exempt; position is not eligible for overtime compensation.

　　Description

　　Benefits

　　Questions

　　Department Information

　　The primary duties of this position are located within 30 miles of the state border; therefore, this position is exempt from the residency requirements. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete.

　　Division of Youth Services: Western Region Office

　　Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

　　About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates numerous secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State which includes but is not limited to parole supervision through case management to ensure community safety.

　　We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado at: https://www.colorado.gov/cdhs/dys

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　　Description of Job

　　The Western Region Office:

　　The work unit exists to Provide for Youth Committed to the Department of Human Services, in the custody of and on parole with the Division of Youth Services and/or under parole supervision under the Interstate Compact for Juveniles, Provide a continuum of services and programs to assess, treat and serve youth placed in its care for delinquent behavior, while ensuring the safety and security of youth, staff and the community according to the laws of Colorado.

　　The Purpose of this position is to develop and monitor an individualized continuum of care for delinquent youth between the ages of 10 and 21 who are sentenced to the Department of Human Services from the time of commitment to discharge. The role of the Client Manager/Parole Officer is to provide overarching case management and to facilitate and engage a Multi-Disciplinary Team for each youth assigned. This is accomplished through an assessment of the youth and the family, development and review of the Discrete Care Plan, monitoring service delivery, providing direct care as necessary, maintaining appropriate records, timely and accurate data entry, and assisting the planning and review of processes at the regional level.

　　Job Duties:

　　Youth Development Plan completion and management for caseloads averaging 17-25 youth. Finalize placement decisions. Determine treatment and service needs. Identify and broker needed services as identified by the multi-disciplinary team. Develop timelines for service delivery. Conduct case conference with youth, family, and interested parties. On-going monitoring of plans including monthly case reviews, multi-disciplinary team meetings and family consultations. Revise plans as necessary. Provide reinforcements and responses to youth behavior. Complete six month administrative reviews. Use Trauma Informed tools for facilitating monthly meetings. Participate in Problem Solving and Affirmations group when appropriate. Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, SOMB standards.

　　Update computerized client record system. Complete required documentation for LOS (Length of Stay) extensions, reclassifications, complete YASI (Youth Assessment and Screening Instrument) re-assessments as needed and contact notes. Maintain the official DYS file. Complete the monthly review form and ensure proper distribution. Close out official case file to Closed Records. Create and/or update all other documentation related to the youth, as necessary. Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, SOMB standards.

　　Pre-parole staffing. Develop release/parole plan, schedule hearing, and comply with required reporting and scheduling timeframes. Present case at parole hearing. Recruit, develop, advise, negotiate, monitor, and supervise trackers and other contract parole services. Supervise youth; maintain contact with family, law enforcement, and community agencies. Identify community safety issues and concerns. Determine need for and complete parole violations and all necessary documentation. Ongoing use of and reference to strategies outlined in the client portfolio. Engage the Multi-Disciplinary Team to support continuing needs of the youth.

　　Meet with youth and family as well as other identified multi-disciplinary team members. Conduct family engagement and completion of releases. Review all available information and identify basic needs. Assess safety and service needs. Facilitate PAM – Pre-Assessment meetings, Facilitate Multi-disciplinary Team assessment staffing. Collect all identifying documents, initiate placement process, and begin writing the Discrete Case Plan. Introduce youth to trauma responsive safety plan. Introduce youth to the client portfolio and engage the Multi-disciplinary team in the portfolio to support on-going transition. Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, SOMB standards when making decisions related to the youth.

　　Compile, copy, and distribute required documents for contract vendors, Community Review Boards (CRB), Parole Board and Interstate Compact office. Present cases and make recommendations to the CRB, Parole Board and Courts. Compile reports and/or give testimony to the courts as required. Negotiate for services, court dispositions, filing and dropping of charges, placements and treatment resources. Awareness of protecting youth protected information in electronic communication, use of "Encrypt" function and all correspondence being public information if requested through Colorado Open Records Act (CORA) request.

　　Mediate youth issues with courts, agencies, law enforcement, families and service providers. Execute emergency placements for youth needing psychological services, housing, family mediation, and safety. Provide emergency notifications and consultations. Engage family/community members who can provide sustainable positive resources to enhance successful community re-entry and sustainability. Engage the MDT to assist with problem solving and decision making related to the crisis Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, SOMB standards.

　　Attend community meetings relevant to the Division of Youth Services and its clients; Explain DYS policies and procedures to interested parties; Participate on boards, committees, planning groups relevant to Youth Services.

　　Assist regional office in the development of community services/programs and the identification of duties as resources change. Identify needs re: special services funds. Apprise Region Office leadership team of changes, needs, etc., in specific geographic area assigned.

　　Actions, attitudes and communications demonstrate a high personal and professional regard for the organization's value of occupational safety and enhance the safety culture of the work unit, CDHS and DYS. Act mindfully to avoid safety hazards. Utilize safety devices and other DYS sanctioned strategies.

　　Other duties as assigned.

　　Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

　　* Please read the entire job announcement and follow all of the instructions prior to completing the application. You must provide documentation to be given credit for it. There will be no exceptions on timelines to provide documentation. All documentation must be uploaded- this is the first evaluation in the selection process*

　　Note:

　　Applications will be reviewed to determine if you meet the minimum qualification for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the examination process. You should ensure that your application specifically addresses the requirements as listed in the minimum and preferred qualifications, as well as the job duties and the highly desired competencies. Take the time to adequately address your specialized experience, work products, and accomplishments as they relate to the position.

　　Minimum Qualifications:

　　Option 1)

　　Ten years of professional experience in an occupational field related to the work assigned to the position.Option 2)

　　Bachelor's degree from an accredited college or university with a bachelor's degree in behavioral science, childhood development, correctional science, corrections, counseling, counseling psychology, criminal justice, criminology, education, guidance and counseling, helping/human services, human and development, police science, psychology, public safety, rehabilitation counseling, social work, sociology or youth and adult corrections.

　　And two (2) years of experience working with children/youth, corrections work with detained and/or adjudicated youth or youth counseling.

　　Substitutions:

　　Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

　　Additional appropriate education will substitute for the required experience on a year-for-year basis.

　　Preferred Qualifications

　　Work experience with and knowledge of Western Colorado community agencies, judicial system, law enforcement, education system and service providers.

　　Position requires an individual who is self-directing and motivated, who can make decisions with limited supervisory direction.

　　Must have extensive knowledge of Criminal Justice System, Human Services Agencies, and current treatment modalities.

　　Must be flexible and comfortable with change.

　　Knowledge of computers and data entry.

　　Bilingual

　　Conditions of Employment:

　　Be a minimum of 21 years of age, with no felony convictions or history of domestic violence

　　A pre-employment criminal background check and drug screen will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges.

　　Travel within the State of Colorado to meet with community partners and clients who are within the Western Region Catchment area.

　　Possess and maintain a valid State of Colorado driver's license

　　Must be available by phone in case of urgent matters and emergencies to answer questions, provide input or complete necessary paperwork.

　　Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.

　　Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

　　APPEAL RIGHTS:

　　If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

　　An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

　　For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

　　Supplemental Information

　　Link to: How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

　　Link to: The Assessment Process (https://cdhs.colorado.gov/information-for-job-applicants#assessment-process)

　　For additional recruiting questions, please contact [email protected].

　　About Us:

　　If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

　　Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

　　Medical and dental health plans

　　Employer supplemented Health Savings Account

　　Paid life insurance

　　Short- and long-term disability coverage

　　11 paid holidays per year plus vacation and sick leave

　　BenefitHub state employee discount program

　　Employee Wellness program (https://coloradostateofhealth.com/)

　　Excellent work-life programs, such as flexible schedules, training and more

　　Remote work arrangements for eligible positions

　　*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

　　information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

　　Our Values:

　　We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

　　Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

　　We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

　　Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

　　We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

　　Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

　　We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

　　ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

　　THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

　　Toll Free Applicant Technical Support

　　The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

　　Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

　　01

　　What does consensus decision making mean to you? Give an example of when you have utilized consensus decision making?

　　02

　　How would you navigate finding sustainable community supports for the youth and family on your caseload? Give an example of when you had to locate sustainable community resources.

　　03

　　What do you believe are the factors that prompt people to change? As a Client Manager how do you anticipate facilitating clients / families in making that change?

　　04

　　How does your experience with youth and families set you apart from other candidates?

　　05

　　Are you a Veteran requesting Veteran's Preference? Please attach a copy of your DD-214 Member 4 form to the application for review.

　　Yes

　　No

　　06

　　Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application

　　Yes

　　No

　　07

　　If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

　　08

　　Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

　　09

　　The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

　　This information is available to me and I have read this information.

　　I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

　　Required Question

　　Agency

　　State of Colorado

　　Address

　　See the full announcement by clicking the "Printer" icon located above the job title Location varies by announcement, Colorado, --

　　Website

　　https://careers.colorado.gov/

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