Brand Momentum

　　National Client Manager Job Description Reporting directly to the Director, Client Services & Strategy, the position of Client Manager is responsible in part for managing the development and execution of plans and programs for our clients. This position is responsible for maintaining and growing superlative client relationships, providing strong thought leadership, and driving business growth with a proactive approach.

　　Responsibilities of the National Client Manager include but are not limited to:

　　Operate as the lead point of contact for all matters specific to client account management

　　Build and maintain strong and deep client relationships

　　Understand what success means to our clients while developing and executing project plans that deliver value-added results and excellence

　　Lead Client meetings and be an active participant to ensure continuous alignment on client deliverables

　　Effectively provide clear program expectations to the internal and external team members while holding them accountable to deliver against scope and timelines.

　　Track performance metrics to Identify challenges, and opportunities and develop effective action plans to maintain optimal performance

　　Lead and manage multiple program budgets, workbacks, status documents, and worst-case scenario planning

　　Prepare and present regularly scheduled performance updates and reports

　　Escalate issues and opportunities in a timely and proactive manner

　　Maintain an up-to-date understanding of BMI, its clients and your specific clients to implement effective ideation and feedback

　　Core Competencies:

　　Required Education and Experience:

　　Post-Secondary degree, preferably in Business

　　5+ years experience in an Account / Client management role

　　Excellent client relationship management skills, must be client-focused and proactive

　　Extremely detailed and organized with excellent follow-through

　　Excellent Project Management skills and ability to manage multiple projects with diligence

　　Effective analytical and problem-solving skills, sound judgment, strong decision-making ability, courage to make quick decisions and communicate with confidence

　　Ability to lead and inspire a team of account managers and coordinators effectively and efficiently

　　Must be organized, detail-oriented and able to translate big-picture ideas into objectives and rollout

　　Communication – written & oral

　　Desired Knowledge, Skills, and Abilities:

　　Exceptional PowerPoint and Excel skills

　　Strong experience using project management tools

　　Extremely detailed and organized with excellent follow-through

　　Operates with trust and integrity

　　Proactive & Action-oriented

　　Excellent communication skills – written and verbal

　　Ability to establish plans and set priorities

　　Excellent organizational, prioritization, and decision-making skills

　　Exceptional budget knowledge

　　Previous experience leading workback schedules is a must

　　What's in it for you?

　　An opportunity for long-term growth within a dynamic and growing agency

　　Ability to make an immediate impact to support and grow our digital business

　　A chance to feel good about the remarkable work that you/we do for our clients.

　　A position with a competitive compensation package

　　About Brand Momentum:

　　From engagement to the shopper to shelf, Brand Momentum's mission is to authentically connect brands to people through marketing, sales and retail programs, supported by technology services and digital solutions that amplify what we do. A national integrated agency with two headquarters, one in Toronto and one in Montreal. Delivering best-in-class programs for companies in such industries as retail, consumer packaged goods, pharmaceutical, technology, and financial services. The company is a three-time winner of Canada's Top 100 Best Workplaces and one of Canada's top 500 fastest-growing companies. www.brandmomentum.ca (http://www.brandmomentum.ca)

　　About Our Culture:

　　Goodness is at the heart of everything we do. BMI is an enduring market leader in quality and innovation where employee and client aspirations are realized in a fun culture. We deliver on our promises to our clients and people; we do it with a passionate and innovative approach providing flexibility and value. We are all about integrity, respect, empowerment, commitment, fun, and flexibility while being fiscally responsible.

　　Brand Momentum is an Equal Opportunity Employer. Thank you for your interest in Brand Momentum Inc. Due to the large volume of applicants, only those pre-selected will be contacted.